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Copper · 2 days ago

Senior People Operations Manager

Berkeley, CA, United States

Full-time

Hybrid

Senior Level

$130K/yr - $150K/yr

6+ years exp

Copperhome is a company focused on making decarbonization accessible through innovative electric home appliances. They are seeking a Senior People Operations Manager to manage day-to-day HR operations, oversee hiring processes, and ensure compliance while building scalable people operations infrastructure.

Electrical & Electronic Manufacturing

Responsibilities

Serve as Copper’s primary, day-to-day HR point of contact for employees and managers

Own all routine HR administration, including:

New hire paperwork and onboarding checklists

HRIS and payroll data entry and updates (e.g., Gusto)

Benefits enrollments, changes, and employee questions

Employment verifications, letters, and basic documentation

Leave tracking and coordination with payroll and managers

Maintain accurate employee records, documentation, and files, ensuring everything is organized, up-to-date, and audit-ready

Coordinate performance review cycles and recurring HR processes, including calendar management, reminders, and system setup

Monitor and track completion of required forms, training, and compliance tasks, following up directly with employees as needed

Manage the administrative side of recruiting across functions, including job postings, resume review support, interview scheduling, feedback collection, and offer coordination

Keep Greenhouse clean and up-to-date, including candidate stages, interview plans, and templates

Partner with hiring managers to ensure interviews are well-structured, panels are prepared, and candidates have clear, timely communication throughout the process

Draft and send offer letters, run background checks if applicable, and coordinate pre-start logistics (equipment, paperwork, first-day details)

Look for ways to make the candidate experience thoughtful, consistent, and reflective of Copper’s values, even as hiring volume increases

Assess current HR and hiring processes, identify gaps or friction, and implement practical, right-sized improvements

Create and maintain documentation for HR workflows, policies, and FAQs so processes are repeatable, transparent, and scalable

Track and report on basic people metrics (headcount, hiring pipeline health, time-to-fill, onboarding completion, etc.) to inform planning and decision-making

Maintain HR practices and documentation in line with applicable federal, state, and local laws, working with external counsel or advisors as needed

Implement and maintain standard processes for I-9s, handbook/policy acknowledgements, and other compliance-related requirements

Keep an eye on the implications of growth (e.g., new state registrations, threshold-based requirements) and help Copper stay ahead of them

Build strong working relationships with leadership and hiring managers as a dependable, solutions-oriented partner

Be a consistent, approachable resource for employees, answering questions, pointing them to resources, and helping navigate day-to-day HR issues

Help reinforce Copper’s values and culture through the way you communicate, support decisions, and design processes

Model calm, thoughtful communication, even when priorities shift, hiring ramps up, or issues arise

Qualification

HR Operations ExperienceHiring CoordinationProcess ImprovementHRIS ProficiencyCompliance KnowledgeCommunication SkillsRelationship BuildingProblem SolvingOrganizational Skills

Required

6+ years of combined HR generalist and hiring-related experience, ideally in small, growing companies (~20–50 employees)

Demonstrated ability to independently run day-to-day HR operations, including onboarding, benefits administration, payroll coordination, performance cycles, and employee lifecycle processes

Comfort doing the actual 'grunt work' of HR: data entry, forms, system maintenance, scheduling, checklists, and follow-up without having a separate coordinator to rely on

Proven experience coordinating the administrative side of hiring: job postings, scheduling, candidate communication, and offer processes

Familiarity with common HR and recruiting tools (e.g., Gusto, Greenhouse, or similar systems) and eagerness to learn new tools quickly

Strong organizational and follow-through skills; you keep multiple parallel workflows moving without losing details

Experience creating, documenting, and improving HR and People Ops processes so they're clear, repeatable, and scalable over time

Ability to operate in a low-structure environment, identify what's missing, and build lightweight systems that match the company's stage

Practical, iterative mindset and comfort starting with a simple version and improving it as the company grows

Working knowledge of federal and state employment laws, with experience helping maintain compliance as headcount grows and new locations are added

Sound judgment in knowing when to make a call yourself and when to escalate or seek expert advice

Comfort balancing company risk, employee experience, and practical constraints when making recommendations

Clear, thoughtful communicator who can explain processes, expectations, and decisions to employees and managers in a calm, straightforward way

Approachable and trusted presence such that people feel comfortable coming to you with questions, issues, and feedback

Highly organized and execution-focused: you like lists, systems, and closing loops

Proactive problem solver who anticipates issues and takes initiative rather than waiting to be told what to do

Adaptable and resilient; comfortable with shifting priorities and imperfect systems in a growing startup

Preferred

A degree in HR, Business, or a related field is a nice-to-have, but relevant, hands-on experience in similar environments is more important for this role

Benefits

We cover 100% of the premiums for our employees and 50% of the premiums for their dependents on our base plans for medical, dental, and vision insurance.

We offer a 401(k) plan for employees to contribute to.

Every employee, regardless of gender identity or expression, is eligible for 16 weeks of paid parental leave after three months of employment (eight weeks through Copper and eight weeks CA Paid Family Leave).