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Stony Brook Medicine · 3 days ago

Venipuncture Tech Clinical Support Asst

East Setauket, NY

Full-time

Onsite

Entry Level

$45K/yr - $53K/yr

2+ years exp

Stony Brook Medicine is a healthcare provider focused on delivering quality services. They are seeking a Venipuncture Tech Clinical Support Assistant to provide patient services, handle specimen processing, and assist with laboratory information systems while ensuring compliance with regulatory standards.

Association

H1B Sponsor Likely

Responsibilities

Will provide information to patients, hospital staff, community physicians, agency and institutional clients related to laboratory testing, specimen collection, laboratory services, result reporting and specimen tracking. This includes daily faxing and sending of laboratory reports

Will provide patient services to include LSARD and outpatient registration processes. These functions include knowledge of insurance providers, billing codes, order entry, Sunquest laboratory information systems, result reporting, crediting functions and discharging per University Hospital policies and procedures to conform to regulatory agency mandates which ICD-10 CM billing codes, medical necessity and medicare questionnaires

Will handle all processing of biological specimens in the optimal way to assure specimen integrity and maintain all safety regulations as per established procedures

Must demonstrate competency with both Department of Laboratories Information System, Sunquest and Cerner patient management systems

Will assist all clients with problem resolution and provide prompt and accurate resolutions to service issues, testing problems and billing concerns

Will maintain all records and patient files in accordance with University Hospital and departmental policies and procedures. These will include regulatory agency mandates of labs from NYSDOH, CAP and JCAHO, etc

Will act as a liaison for courier services, to identify concerns and help arrange these services to meet departmental needs

Will be required to perform phlebotomy and specimen collection procedures to insure proper collection and processing of patient specimens per established standards

Will maintain adequate supplies and alternate stock to obtain maximum benefits, will order and distribute supplies to outreach clients

Will maintain all measures of quality control as related to the patient and customer services centers

Will willingly rotate between the Customer Service Center, the Patient Service Center, and off-site areas and work hours to meet departmental needs

Qualification

Phlebotomy CertificationPediatric PhlebotomyLaboratory Information SystemsICD-10 CM CodingMedical TerminologyCustomer Service ExperienceClinical Laboratory TechnologyOutpatient RegistrationInsurance Knowledge

Required

Phlebotomy Certification by a technical training program

Two years of Phlebotomy experience with at least one year of Pediatric Phlebotomy experience

Customer competency with knowledge of laboratory and hospital information systems

Customer service experience in a clinical setting

Knowledge of insurance providers, ICD-10 CM Coding, medical necessity, medical terminology and outpatient registration processing

Preferred

Associates degree in Clinical Laboratory Technology

Two years customer service experience in a clinical healthcare setting

In lieu of degree, four years of clinical laboratory experience to include a year of customer service experience in a clinical healthcare setting

Benefits

Location pay for UUP full-time positions ($4000)

Night shift differential ($000), evening shift differential ($000)

Inconvenience pay/supplemental shift differential. ($575)

Geographic Pay ($000)

Generous leave, health plans, and a state pension

Company

Stony Brook Medicine

Glassdoor3.6

Stony Brook Medicine expresses our shared mission of research, clinical care and education – a mission embraced by our faculty, staff, researchers, and students.

Founded in 1957

Stony Brook, New York, USA

5001-10000 employees

https://www.stonybrookmedicine.edu/sbuh

H1B Sponsorship

Stony Brook Medicine has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (12)

2024 (16)

2023 (3)