Case Specialist - Child Support Customer Service jobs in United States
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YoungWilliams · 1 week ago

Case Specialist - Child Support Customer Service

YoungWilliams is dedicated to helping Nebraska families through their Legal Team. The Case Specialist will manage legal cases, assist in establishing family support orders, and provide excellent customer service while maintaining confidentiality of case information.

Child CareConsultingCustomer ServiceGovernment
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Work & Life Balance

Responsibilities

Legal case management
Assisting in the establishment of family support orders
Using locate tools to obtain customer address, employment, and assets
Identifying barriers, evaluating how we can help the customer
Maintaining confidentiality and security of case information
Providing excellent customer service to internal and external customers
Regular and timely attendance
Creative team projects

Qualification

Customer ServiceLegal case managementConfidentialityTeam collaborationProblem solving

Required

Equivalent to a High School diploma
0 – 2 years Customer Service experience

Benefits

Nine paid holidays.
Paid sick and vacation days.
Medical, dental, vision, voluntary life insurance, and 401k options for full-time employees.
AD&D and Long-Term Disability are paid by the company.

Company

YoungWilliams

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YoungWilliams offers various tools and technology to government agencies to improve their quality of services for child support.

Funding

Current Stage
Late Stage

Leadership Team

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John Tidwell, MBA
Chief Technology Officer
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Company data provided by crunchbase