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Morris & Garritano · 1 day ago

Operations Manager-Employee Benefits

San Luis Obispo, CA

Full-time

Onsite

Mid, Senior Level

$103K/yr - $134K/yr

Morris & Garritano is an award-winning company recognized for its culture and industry expertise. The Operations Manager will lead the Employee Benefits Department's operations, ensuring efficient workflows and managing a small team to execute initiatives and improve processes.

Health Care

Growth Opportunities

Responsibilities

Partner with the EB Director and/or Dept Manager to align work with priorities, capacity, and timing

Manage intake of Employee Benefits operational requests and initiatives within dept including Sales

Translate operational pain points into scoped plans and recommendations

Lead execution of Employee Benefits initiatives from planning through completion

Serve as project manager for larger initiatives for EB Department

Act as the operational liaison between Employee Benefits and cross-functional teams on agency initiatives when needed

Lead operational process governance for the Employee Benefits department

Set and maintain standards for workflows, documentation, and process quality

Monitor process adherence and identify gaps or breakdowns across entire EB dept

Recommend and implement process improvements in partnership with EB leadership

Lead execution of Employee Benefits systems and data initiatives in alignment with department direction

Oversee Epic governance, workflows, and data integrity

Set standards for system usage, configuration, and data quality

Qualification

Operations ManagementEmployee Benefits ExperienceProject ManagementProcess ImprovementPeople ManagementChange ManagementCross-functional CollaborationProblem-solvingAttention to DetailEffective Communication