Ascend Federal Credit Union · 9 hours ago
Commercial Servicing Specialist
Ascend Federal Credit Union is the largest credit union in Middle Tennessee, focusing on the expansion and diversification of its member services. The Commercial Servicing Specialist will work with the Commercial Lending Servicing team to maintain and service commercial loans, ensuring accurate processing and administration of loan documentation and transactions.
BankingConsumer LendingFinanceFinancial ServicesLendingRetirement
Responsibilities
Is responsible for timely and accurate boarding of closed loans
Must be extremely organized in thoughts and ability to comprehend and follow established boarding procedures
Reviews all terms and conditions of executed loan documentation and proactively questions when any documentation is outside the norm
Must be able to book all business loan types utilizing the credit union’s preferred loan origination system
Verify underwriting and closing conditions are cleared reporting any exceptions through established procedures
Disburse MBL loans after review of completed audit disbursement, loan reconciliation and documentation from loan settlement
Process loan related invoices as needed
Establish, monitor and maintain post-close and non-financial ticklers with continued follow up until all outstanding issues are resolved
Verify accuracy of portfolio loans and associated collateral entries
Create and organize collateral paper files and electronic documentation files according to established procedures
Responsible for monitoring an assigned portfolio of commercial loans to ensure audit readiness
Post transactions including payments, pay downs, payoffs, advances, and loan maintenance
Monitor, coordinate and process loan payoffs and associated collateral releases and partial releases
Assist with maturing loan monitoring and processing
Process modification and extension requests for existing loans
Monitoring of delinquencies and participate in collection efforts
May assist with construction loan monitoring and draw request processing
Answer questions for Business Solutions staff and members concerning loan servicing issues
Qualification
Required
High school graduate or equivalent
Two years of experience in loan operations or servicing
Demonstrated ability to understand and interpret loan documentation
Good analytical and problem solving skills
Interpersonal skills that invoke a team approach and cooperative attitude
Advanced knowledge of core operating systems
Working knowledge of Microsoft Office applications and proficiency with departmental loan administration software
Strong attention to detail
Must be a self-starter working through responsibilities to completion under minimal supervision
Ability to adapt to a fast-paced environment with frequent changes in duties and processes while appropriately prioritizing tasks
Committed to learning the 'why' behind processes for knowledge, improved processes, and better communication
Sound oral and written communication skills
Demonstrates a competent grasp of the Board of Director's Commercial Loan Policy and MBL Procedures with adherence to those policies and procedures and regulatory requirements
Regular and reliable attendance is required
Preferred
Associate's degree or higher post-secondary education in a related field preferred
Three or more years of commercial loan operations or commercial servicing experience
Previous experience in booking commercial loans
Company
Ascend Federal Credit Union
Ascend Federal Credit Union is a bank that offers consumer loans, retirement planning, investment, and banking services.
Funding
Current Stage
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2025-10-13
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