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Community Behavioral Health · 15 hours ago

Information Technology Project Manager

Philadelphia, PA

Full-time

Onsite

Senior Level

5+ years exp

Community Behavioral Health is seeking an IT Project Manager to lead and execute complex technology initiatives that align with the organization's strategic goals in the Medicaid managed care and behavioral health sectors. The ideal candidate will leverage their technical expertise and communication skills to manage projects, collaborate across departments, and ensure compliance with relevant standards.

Health CareHealth Diagnostics

No H1B

Hiring Manager

Joe Janssen

Responsibilities

Lead the end-to-end planning, execution, monitoring, and closure of IT projects, including software implementations, system integrations, data initiatives, cybersecurity enhancements, and infrastructure upgrades

Manage project scope, timelines, resources, risks, dependencies, decision logs, and budgets using PMO-defined methodologies and tools

Develop and maintain comprehensive project documentation, including charters, work plans, status reports, communications, and risk mitigation plans

Coordinate vendor activities, ensuring deliverables meet technical, security, and compliance standards

Anticipate, problem-solve, and resolve issues throughout project life cycle

Identify and work with stakeholders throughout the organization to define technical criteria for selection of vendors and coordinate vendor selection process, as needed

Track and report on project milestones, provide status reports, and escalate issues to the project sponsor and leadership team

Serve as a technical liaison between business stakeholders, IT teams, and external vendors

Analyze and translate business requirements into functional and technical specifications

Support solution design sessions, technical evaluations, and system configuration discussions

Understand and ensure compliance with relevant health information technology standards, including security, interoperability, PHI protections, and Medicaid/behavioral health program requirements

Build and maintain strong working relationships with clinical leadership, operations, quality teams, compliance, provider networks, data analytics, and member-facing departments

Facilitate effective communication and alignment across departments to ensure project objectives and organizational priorities are well understood

Promote collaborative problem-solving and foster a culture of transparency and shared accountability

Deliver clear, concise project updates to executives, stakeholders, and technical teams

Facilitate cross-functional meetings, ensuring decisions are documented and action items are followed through

Develop communication plans tailored to diverse audiences, including technical teams, clinical staff, and senior leadership

Adhere to PMO methodologies, reporting processes, and governance structures

Ensure all project activities comply with applicable regulations and standards, including HIPAA, data privacy requirements, and Medicaid/behavioral health program guidelines

Support organizational readiness, including training, change management, and transition-to-operations processes

Qualification

Healthcare experienceTechnical expertiseProject managementCommunication skillsPMP certificationProject management toolsVendor managementInterpersonal skillsStrategic thinkingAdaptabilityProblem-solving

Required

Bachelor's degree in Information Technology, Computer Science, Healthcare Administration, or related field, or an equivalent combination of education and 5+ years of relevant experience

5+ years of project management experience leading IT or health technology projects

Strong technical background in areas such as system implementation, integration, application support, network or infrastructure management, or database/data systems

Experience working in healthcare, preferably Medicaid managed care, behavioral health, or other regulated environments

Demonstrated ability to manage multiple complex projects in a matrixed organization

Exceptional verbal and written communication skills, including the ability to translate technical concepts for non-technical stakeholders

Proven ability to build cross-departmental relationships and drive consensus

Proficient in project management tools and methodologies (e.g., MS Project, Jira, Asana; Agile/Waterfall frameworks)