Applied Tech · 13 hours ago
Network Administrator II
Denver, CO
Full-time
Hybrid
Entry, Mid Level
$65K/yr - $100K/yr
1+ years expApplied Tech is seeking a Network Administrator II to provide leadership and customer support to internal teams and clients. The role involves advanced troubleshooting of hardware and software, maintaining network infrastructure, and ensuring high-quality customer service.
Cyber SecurityInformation TechnologySecurity
No H1B
U.S. Citizen Only
Responsibilities
Advanced hardware and software support for servers, firewalls, switches, and wireless access points
Advanced knowledge of Hypervisor, VLAN’s, network routing, and Azure VMs
Desktop, server and network infrastructure troubleshooting and maintenance
Substantial customer service focus with proven results for client satisfaction
Demonstrate complete ownership and accountability of incoming tickets
Address time sensitive issues promptly
Advanced technical issues involving Microsoft's full suite business applications and operating systems
Candidates will be required to field incoming requests while working on several items at one time. Must be able to meet deadlines and effectively communicate issues/solutions
Logging client issues correctly in our ticket management system
Will be required to participate in on call rotation
Qualification
Required
1+ years of solid performance in network/sys admin role
Excellent communication and customer service experience
Active driver's license and proof of auto insurance
Windows and/or Apple operating systems
Microsoft Exchange (On-Premise and Online)
Hypervisor technology (Hyper-V and VMware)
Advanced understanding of networking including DNS, DHCP, TCP/IP
Firewall and network switch configuration and support
Microsoft Server technologies including Active Directory, File/Folder Permissions, Print Management, Remote Desktop, etc
Certification required within six months of being hired
Able to independently set direction and scope of work
Able to evaluate the work of others and make decisions that affect personal or team productivity within a well-defined area of responsibility
Able to organize incoming requests for work from multiple sources without well-defined goals
Maintaining day to day productivity with few requests for help
Understands and follows established processes
Able to adapt to ongoing changes in processes, priorities, tasks and workload
Able to help develop and define processes and process improvement for Applied Tech
Strong written and verbal communication skills
Demonstrates clear and professional written communication that conveys confidence and competence
Able to explain complicated concepts with poise to large groups
Strong interpersonal skills for effective interaction with clients, third parties, and teammates
Able to demonstrate confidence in high-pressure situations and resolve conflicts
Ability to use computers daily in an interactive manner for extended periods of time, possibly exceeding 8 hours per day
Ability to sit for an extended period
Ability to frequently and accurately communicate with employees, customers, and vendors in person, via the telephone or by email
Company
Applied Tech
Applied Tech is a computer & network security company that offers managed IT and security services.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Pete Sholts
Chief Operating Officer (COO)
James Walstad
vCIO / Sales Director
Recent News
2024-10-26
2022-12-16
Company data provided by crunchbase