Ryerson · 3 days ago
Quality Assurance Manager
Eldridge, IA
Full-time
Onsite
Mid Level
$78K/yr - $116K/yr
3+ years expRyerson is a leading provider of industrial metal products and services, committed to excellence and customer service. As a Quality Manager, you will provide leadership in quality assurance and ensure customer satisfaction by managing quality programs from order entry to delivery.
Customer ServiceIndustrialManufacturingSupply Chain ManagementWarehousing
Responsibilities
Conflict resolution support to the region with customers and suppliers
Customer satisfaction management of Quality with a 98% on-time delivery requirement and error-free parts for the entire region
Minimizing customer returns for the lowest R&A% possible
Implementation of a solid corrective action system with follow-up
Capability studies and SPC of major pieces of equipment
ISO Certification Management for the region
NQA-1 Management for the region
Vendor quality management working with our Supply Chain group (includes claim processing)
Implementing and meeting customer-specific quality requirements and reporting
Continuous improvement projects in all areas of our business for process efficiencies and error reduction utilizing LEAN
All other duties as assigned or duties, responsibilities, and activities may change at any time with or without notice
Qualification
Required
Bachelor's degree in Business Analytics, Computer Science, Supply Chain, Industrial Engineering, Applied Mathematics, Statistics, or similar business area
3+ years of relevant work experience
Strong quantitative and logical thinking skills, combined with the ability to think creatively in order to envision relationships between data, and communicate those findings to key decision-makers
Demonstrated ability to learn quickly and understand new software products and concepts, including the ability to self-instruct using available texts and other resources
Excellent organizational skills with emphasis on attention to detail, ability to organize tasks, manage multiple projects, create and maintain documentation, prioritize work, and meet deadlines with minimal direct supervision
Advanced skills in Microsoft Excel and Access, including knowledge of pivot tables, vlookups, and query writing to collect, transform, and evaluate data to provide actionable information
Excellent communication and interpersonal skills; ability to interact across multiple departments and levels within a medium to large size enterprise
Preferred
Experience working with business analytic software such as Microsoft PowerBI, Azure Analytics, IBM Cognos BI / TM1 is a strong plus
Company
Ryerson
Ryerson is a manufacturing company that engages in the production and distribution of metal and stainless steel products.
1001-5000 employees
H1B Sponsorship
Ryerson has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (1)
2022 (2)
Funding
Current Stage
Public CompanyTotal Funding
unknown2023-08-03Post Ipo Secondary
2016-07-19Post Ipo Equity
2014-08-13IPO
Leadership Team
Edward J. Lehner
President & Chief Executive Officer
Leong Fang
Asia & China CEO & EVP, Global Operations
Recent News
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