Apply on Employer Site

Nationwide · 5 days ago

Relationship Consultant (Nationwide Sales Solutions) - REMOTE

United States

Full-time

Remote

Mid, Senior Level

$87K/yr - $162K/yr

5+ years exp

Nationwide is a company focused on helping people protect what matters most to them. As a Relationship Consultant, you will be responsible for developing and implementing strategies to increase lead volume and strengthen Nationwide's presence in the digital marketplace.

BankingFinancial ServicesInsuranceLife Insurance

No H1B

Responsibilities

Develops and manages relationships with internal/external clients and business partners. Identifies business needs, service requirements, key issues, alternative solutions and resources for the clients and business

Evaluates strategies and objectives of the business partners and recommends proper services and products. Resolves issues. Develops and implements strategic plans, coordinates reports, communicates performance results and develops action plans

Monitors overall client satisfaction, progress of all ongoing work and projects and process improvement in order to improve service delivery

Promotes and supports the sales and production of products through highly interactive relationships. Assists in new product development and field introduction

Markets, promotes and educates customers on products and services. Coordinates benchmarking efforts for business unit. Captures information for selling the business unit services and makes presentations to clients

Owns the administration and communication of service level agreements or contract commitments with assigned client base

Develops and implements plans to tackle business problems related to the client's business and the services/products provided

Assists in defining the communication channel and facilitates communication and integration of services between business unit and client. May serve as point of contact for the client

May conduct training on procedures, processes and services provided by business unit

Initiates the development and implementation of internal standards consistent with long-range departmental objectives and acceptable corporate standards

Leads and participates in special projects and task teams

Qualification

Relationship ManagementLead GenerationProject ManagementMarketing TechniquesData AnalysisInterpersonal SkillsCommunication SkillsNegotiation SkillsFacilitation Skills

Required

Undergraduate studies in a related field

Five years of related experience including, but not limited to, customer service, relationship management, project management and relevant line management experience in an insurance or financial services environment

Knowledge of marketing techniques and approaches, organizational change, facilitation and negotiation and project management

Strong interpersonal, communication and facilitation skills

Proven working knowledge of products, services and processes of the related business unit

Ability to develop and maintain strong collaborative relationships with business unit and client

Must be able to lead multiple tasks and projects

Must have the ability to evaluate and recommend problem resolutions

Preferred

Certification, licensing and functionally specific course work as required by the business unit desired

Benefits

Medical/dental/vision

Life insurance

Short and long term disability coverage

Paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date

Nine paid holidays

8 hours of Lifetime paid time off

8 hours of Unity Day paid time off

401(k) with company match

Company-paid pension plan

Business casual attire

And more

Company

Nationwide

Glassdoor3.9

Nationwide, a Fortune 100 company based in Columbus, Ohio, is one of the largest and strongest diversified insurance and financial services organizations in the United States.

Founded in 1925

Columbus, Ohio, USA

10001+ employees