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OST, Inc. · 18 hours ago

Product Support / Logistics Support

Orlando, FL, USA

Full-time

Hybrid

Mid Level

4+ years exp

Optimal Solutions & Technologies (OST, Inc.) is focused on excellence, specializing in Management Consulting, Information Technology, and Research Development and Engineering services. The Product Support / Logistics Support role involves supporting enterprise product strategies, logistics processes, and working closely with various teams to ensure operational needs are met throughout the lifecycle.

Information TechnologyManagement ConsultingService Industry

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Supporting development and execution of enterprise product support strategies; sustainment and transition planning; and logistics processes aligned with ETI objectives

The role supports analysis and documentation of supportability requirements, sustainment metrics, and lifecycle considerations for enterprise systems, applications, and integrated capabilities

Additional duties include supporting configuration and asset tracking (where applicable); coordinating logistics and sustainment inputs to acquisition and integration documentation (e.g., SOWs, PWSs, CDRLs); supporting deployment, transition, and operational support activities; and tracking sustainment performance and service-level metrics

The Product Support / Logistics Specialist assists with data gathering, analysis, and reporting to assess readiness, efficiency, and effectiveness of enterprise support processes

The role works closely with program managers, systems engineers, test teams, cybersecurity personnel, and stakeholders to ensure ETI capabilities are supportable, scalable, and aligned with enterprise operational needs throughout their lifecycle

Qualification

LogisticsProduct supportSustainment planningLifecycle managementData analysisDocumentation supportProcess improvementCoordination skillsITIL familiaritySecret security clearance

Required

Bachelor's degree in Logistics, Supply Chain Management, Business Administration, Systems Engineering, or a related field

Must have active Secret security clearance

Minimum of 4 years of experience supporting logistics, product support, sustainment, or lifecycle management within a DoD, Federal, or large enterprise environment

Demonstrated experience with Product support and sustainment planning

Demonstrated experience with Lifecycle logistics or enterprise service support

Demonstrated experience with Development or support of sustainment metrics and reporting

Demonstrated experience with Coordination across technical, operational, and program teams

Demonstrated experience with Documentation and process improvement support

Active Secret Clearance

Preferred

Experience supporting enterprise IT systems, digital transformation, or service-based architectures

DAU coursework or certification in Life Cycle Logistics or Product Support

Familiarity with Enterprise sustainment models and service management concepts

ITIL or service lifecycle frameworks

Data-driven performance and readiness metrics

OASIS+ Functional Area Alignment: Logistics & Sustainment Support, Program Management Support, Information Technology Support

Benefits

Full benefits

Possible bonus potential based on merit and performance

Company

OST, Inc.

Glassdoor3.6

OST solves complex problems and overcomes challenges to deliver optimized, value-driven solutions that improve our customers’ business operations and advance their missions by building a great firm that attracts, develops, excites, and retains exceptional people.

Founded in 1999

Washington, District of Columbia, USA

201-500 employees