American Express · 1 week ago
Senior Manager-Client Management
New York, New York, United States
Full-time
Hybrid
Senior Level
$104K/yr - $175K/yrAmerican Express is a company with a long history of innovation and commitment to its customers. They are seeking a Senior Client Manager to manage a portfolio of strategic online partners, develop global strategies, and drive growth through innovative solutions. This role requires collaboration with various internal teams to enhance client relationships and business outcomes.
Credit CardsFinanceFinancial ServicesPaymentsTravel
No H1B
Responsibilities
Develop a deep understanding of client business models, strategy and priorities and manage the end-to-end global client relationship, as well as developing holistic strategies which deepen American Express’ profitability, relevance, and engagement with these strategic clients
Drive & expand charge volume globally in new regions/channels and uncover business transformational opportunities that deliver against mutual objectives
Collaborate with a broad range of key business partners such as Pricing, Finance, Risk, Legal and Operations across American Express, to create profitable deal constructs, value levers and pricing scenarios for use in Card Acceptance & related contract negotiations
Partner with global payments consulting and servicing teams to proactively resolve operational challenges
Identify opportunities to drive tangible merchant value leveraging Enterprise capabilities
Create global account plans; including partnering with international client managers to develop regional specific strategies that drive mutually beneficial results
Open doors to C-suite and key decision makers establishing value of American Express acceptance and creating buy-in on business building opportunities
Qualification
Required
Experience in client management required – expertise in payments and B2B experience a plus
Strong executive presence with a track record in developing relationships at all levels to sell-in transformational initiatives
Excellent influencing and collaboration skills, internally and externally
Strong strategic thinking, analytical and problem resolution skills
Proven ability to drive results in a highly complex and dynamic external marketplace
Experience negotiating client agreements and contracts
Demonstrated project management skills and the ability to seamlessly multi-task and reprioritize
Ability to develop and implement creative solutions to marketing, financial, operational, and other business problems
Team player who enjoys working in a fun, smart, fast-paced, and dynamic environment
Excellent oral/written communication and presentation skills a must
Thrives in an ambiguous environment and quickly changing external marketplace
Bachelor's degree required
Candidate must reside in or be willing to relocate to the Greater NYC Metro area
Benefits
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
Company
American Express
American Express is a financial services company that provides credit cards, charge cards, payment solutions, and related services.
Founded in 1850
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-01-13IPO
Leadership Team
Brett Mooney
CEO & Country Manager, American Express Canada
Stephen J. Squeri
Chairman and CEO
Recent News
San Gabriel Valley Tribune
2026-01-17
Company data provided by crunchbase