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Mr. Handyman serving Brandon to Bradenton Beach · 14 hours ago

Design Consultant, Estimator, Project Manager for Home Remodeling

Valrico, FL 33596

Full-time

Onsite

Mid Level

$28/hr - $36/hr

3+ years exp

A&M Remodeling, a sister company to Mr. Handyman serving Brandon to Bradenton Beach, is a full-service general contracting firm specializing in luxury kitchen and bathroom remodeling. The Design Consultant will lead client consultations, manage project coordination, and ensure smooth transitions from pre-construction to project execution while demonstrating strong sales and project management skills.

Construction

Responsibilities

Lead in-home and virtual consultations to understand goals, constraints, and priorities

Present design solutions using curated sample materials (countertops, cabinet finishes, tile, hardware, etc.), recommend finishes and options aligned to style and budget, and document selections directly in the CRM

Apply consultative selling techniques to build rapport, address objections, present value, and close sales during the consultation when appropriate

Explain financing options, payment structure, and warranty coverage; assist clients with pre-qualification or lender introductions when requested

Create and maintain a pre-construction checklist and project timeline for each sold job (material lead times, procurement list, critical milestones)

Place and track material orders for long-lead items and confirm delivery windows; escalate vendor issues early to avoid delays

Schedule and coordinate subcontractors, inspections, and required permits; verify insurance and license documentation for all trades

Produce concise project handoff packets for operations that include scope, selections, vendor invoices, deposit receipts, drawings, and special instructions

Monitor start-to-finish tasks through the CRM, confirm start dates with clients and operations, and remain the primary client contact until turnover

Document all scope items, allowances, and client decisions clearly in ServiceTitan (or equivalent); attach photos, vendor quotes, and permit records

Log and process change orders promptly, communicate cost and schedule impacts to the client, and ensure accurate billing and commission treatment

Participate in pre-install checks and punch-list reviews; maintain attention to finish quality and client satisfaction

Track KPIs such as estimate-to-close ratio, average contract value, same-day close rate, on-time starts, change-order response time, and customer satisfaction

Provide constructive feedback to leadership on pricing, supplier performance, product availability, and market trends

Maintain current product knowledge and participate in training (sales, product lines, and systems)

Be a driven, self-motivated team player who takes ownership of individual targets and contributes positively to team goals

Demonstrate consistent discipline in follow-through: timely CRM updates, prompt client responses, and reliable appointment attendance

Meet and maintain assigned performance goals and KPIs as agreed with management. Performance goals will be clearly communicated and reviewed regularly

Participate in a required weekly team meeting to review pipeline, scheduling, vendor issues, and best practices. Attendance and active participation are mandatory

Participate in a required weekly one-on-one KPI evaluation with your manager to review performance metrics, set immediate priorities, and identify development or support needs

Qualification

Consultative sellingEstimating proficiencyProject managementServiceTitanConstruction knowledgeInterior design degreeConstruction management degreeCommunication skillsOrganizational skills

Required

Proven track record in consultative selling and closing in residential remodeling, renovation, or related fields

Strong project management experience: scheduling, procurement, subcontractor coordination, permitting, and client communication

Estimating proficiency required; practical experience with ServiceTitan or similar CRM/PM systems

Solid working knowledge of construction methods, finishes, and installation sequencing (kitchens, baths, cabinetry, countertops, tile, flooring)

Excellent written and verbal communication; professional presentation skills; ability to build trust quickly with homeowners

Highly organized, detail oriented, and comfortable managing multiple projects in parallel

Reliable transportation and valid driver's license required

3+ years in home-improvement sales, design consulting, project coordination, or estimating roles (preferred combination of sales + project management)

Degree or certification in Interior Design, Construction Management, Business, or equivalent experience preferred

Preferred

Interior design, construction management, or related degree/certification

Demonstrated history of closing significant annual sales preferred (example KPI: ability to generate and close $1,000,000+ in annual sales or equivalent)