EDI Staffing, an EDI Specialists Company · 1 month ago
Hybrid Business Systems Analyst
EDI Staffing is an EDI Specialists Company seeking a Hybrid Business Systems Analyst. This role is responsible for analyzing and improving business processes, acting as a liaison between stakeholders and technical teams to enhance operational efficiency through systems like ERP, PLM, and B2B.
ConsultingHuman ResourcesInformation TechnologyStaffing Agency
Responsibilities
Analyze and evaluate business processes to identify inefficiencies, gaps, and opportunities for optimization, particularly within Order-to-Cash, ERP, PLM, and B2B workflows
Take a hands-on role in system configuration, data setup, testing, and troubleshooting to resolve operational pain points and optimize system performance
Work closely with other departments to troubleshoot issues, implement solutions, and conduct user training to prevent recurrence
Manage end-to-end project execution — from planning and requirement validation to testing, deployment, and post-launch support — ensuring timelines and goals are met
Collaborate with cross-functional teams (Sales, Operations, Warehouse, Finance, IT) to design and implement effective, system-driven business solutions
Resolve Customer Service, Sales, Finance helpdesk Tickets
Perform Quality Assurance (QA) and User Acceptance Testing (UAT) to ensure that solutions meet defined business requirements including user training
Identify manual processes that can be automated or improved through ERP and system capabilities
Develop and maintain Standard Operating Procedures (SOPs) to ensure consistency and efficiency across business operations
Stay current with ERP advancements, industry trends, and emerging technologies to recommend innovative process and system improvements
Qualification
Required
Bachelor's degree in business administration, Information Systems, Computer Science, or a related field
Minimum 5+ years of experience with ERP systems
Minimum 10 years of industry experience in apparel, consumer goods, or manufacturing environments
Proven experience with ERP, WMS, and EDI systems integration and business process optimization
Strong working knowledge of ERP, SQL, and data analysis tools (Excel, Power BI, etc.)
Structured thinker with excellent analytical, problem-solving, and decision-making skills
Strong verbal and written communication skills, with the ability to clearly explain complex concepts
Exceptional interpersonal and stakeholder management abilities; capable of fostering collaboration across teams
Highly detail-oriented with a passion for continuous improvement and operational efficiency
Customer-focused mindset with a strong sense of accountability and service orientation
Innovative, proactive, and adaptable in identifying and implementing system and process enhancements
Preferred
Blue Cherry ERP preferred
Familiarity with Product Lifecycle Management (PLM) and business process mapping tools (Visio, Lucidchart)