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Festival Foods · 11 hours ago

Wine & Spirits Assistant Department Manager

54401

Full-time

Onsite

Mid Level

Festival Foods is a Wisconsin grocer committed to exceptional service and community support. The Wine & Spirits Assistant Manager will support the Department Manager in leading a team to provide outstanding guest experiences while managing operations and mentoring associates.

CommunitiesFood and Beverage

Responsibilities

Mentor & Coach: Reinforce Festival’s culture and service standards while guiding associates in daily operations and guest interactions

Grow the Team: Assist the Department Manager in hiring, training, and developing associates, including delivering feedback, reviews and coaching for advancement

Finalize the Schedule: Finalize and approve weekly work schedules to ensure coverage

Support Operations: Monitor inventory levels, pricing accuracy, and department standards to keep everything running smoothly

Be the Go-To Expert: Answer questions, provide guidance, and ensure associates are knowledgeable about liquor, wine, spirits, and beer

Deliver Guest Service: Help guests find products, take special orders, and resolve concerns with professionalism and care

Lead by Example: Work alongside your team, assist with daily tasks, stocking merchandise, and maintain a clean, organized department

Collaborate: Partner with vendors, department managers, and team members to exceed guest expectations

Other duties as assigned

Support the Team: Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences

Qualification

Retail OperationsProduct KnowledgeLeadershipCustomer ServiceSafety TrainingTeam DevelopmentCommunication Skills

Required

High School Education or equivalent combination of education and experience

Must be at least 21 years of age in order to sample products sold in the wine and spirits department

Understands being in a leadership role and how to motivate a team of individuals

Ability to deal tactfully and effectively with customers and all personnel

Ability to make timely and effective decisions in the absence of the Wine and Spirits Department Manager

Good oral and written communication skills and the ability to handle a diverse crew in a stressful environment

Thorough understanding of all safety requirements and company safety policies

Must possess the ability to apply on-the-job safety training to recognize and react to possible safety hazards on store premises

Requires proper training and knowledge of the following equipment/procedures: hand jack, baler, forklift, pallet jack, trash compactor, proper lifting techniques, and proper scanning techniques

The employee must possess the ability to stand in place for long periods of time; walk in the store; bend, stoop and kneel regularly

Requires fine finger and broad manual dexterity, and eye-hand-foot coordination in order to operate equipment

This position requires the employee to have full range of upper body motion in order to occasionally lift stock

Requires the ability to perform repetitive tasks for prolonged periods of time

Must possess functional sensory abilities in order to visually monitor the store, create attractive displays, and to operate equipment

The position requires the employee to lift up to 50 pounds on an occasional basis

Working conditions consist of occasional exposure to extreme temperatures

Preferred

Thorough knowledge of the retail food business and wine and spirits department operations is strongly preferred

Benefits

Associate Discount: Enjoy an industry-leading 15% off your grocery purchases for you and your immediate household!

Weekly Pay & Premium Pay: Hourly associates are paid weekly, providing more frequent access to their funds. Part-time store associates are paid a $1 premium per hour on Sundays and select holidays. Hourly full-time store associates receive time and a half on Sundays and select holidays.

Two-Week Advanced Scheduling: Better Planning. Better Balance. We provide our associates with their schedules two weeks in advance, offering greater predictability & flexibility.

Vision & Dental Insurance: Part-time and full-time associates are eligible for vision insurance and two dental coverage options that are designed to fit your needs.

Support: Our associates receive support for their total well-being; including 3 weeks of paid parental leave, a fitness reimbursement program offering savings off of fitness membership fees; our EAP (Employee Assistance Program) and LEAPCare Care Coaches, which provide associates confidential care related to hospital visitation, conflict resolution, stress management, marriage or divorce, family issues and depression or anxiety.

Save for Your Future: Offering a 401(k), we’re proud to support our associates in planning for retirement. The 401(k) plan empowers associates to save a portion of their paychecks for retirement. Festival Foods has an annual discretionary match to help our associates reach their savings goals.