Aurora Health Care · 15 hours ago
HIM Operations Support Analyst
Milwaukee, WI
Full-time
Onsite
Senior Level
$32/hr - $48/hr
5+ years expAurora Health Care is a healthcare organization, and they are seeking a HIM Operations Support Analyst. The role involves analyzing operational metrics, coordinating HIM activities, and leading training sessions to improve processes and ensure quality in health information management operations.
Health Care
Responsibilities
Analyzes volumes, metrics, and Key Performance Indicators within assigned area of responsibility to monitor success and identify areas of focus
Serves as a resource to identify, investigate, and escalate complex operational issues
Coordinates with leadership and key partners to support successful implementation of deployments, and documentation of new policies and procedures, and existing job aids
Proactively monitors and provides feedback regarding the effectiveness of applications, workflows, and reports
Collaborates with leadership and other key stakeholders regarding new functionality, serving as a subject matter expert
Coordinates HIM activities including but not limited to communication to assigned teams, user orientation and quality and productivity reviews
Leads training sessions for assigned areas and partners with Educational Services to create, present, and maintain educational materials
Evaluates training effectiveness and recommends changes to training curriculum
Serves as key training and quality resource for internal teammates and non-HIM partners, such as Epic Community Connect users
Coordinates and performs time studies
Calculates and recommends task standards based on time study data and supports use of the productivity tracking tool
Conducts audits and quality reviews efficiently and precisely
Analyzes quality data to identify trends and monitor improvement
Prepares and presents quality assurance reports to leadership, suggesting improvement activities based on review results
Updates and communications regarding quality tracking tool and plans
Knowledgeable in HIPM guidelines for patient privacy issues related to sub function
Creates and designs visually engaging and impactful presentations for business audiences, integrating complex data, infographics, and multimedia elements to communicate ideas clearly and effectively, supporting executive meetings and training sessions
Prepares Excel for data analysis, including complex formulas, pivot tables, and dynamic charts
Skilled in designing and customizing SharePoint forms to automate workflows and streamline business processes through seamless integration with organizational systems
Leverages advanced Excel skills to compile data, construct complex formulas, build pivot tables, and design dynamic charts
Designing and customizing SharePoint Forms and other tools to automate workflows, lists, etc. to streamline data collection and reporting
Qualification
Required
Analyzes volumes, metrics, and Key Performance Indicators within assigned area of responsibility to monitor success and identify areas of focus
Serves as a resource to identify, investigate, and escalate complex operational issues
Coordinates with leadership and key partners to support successful implementation of deployments, and documentation of new policies and procedures, and existing job aids
Proactively monitors and provides feedback regarding the effectiveness of applications, workflows, and reports
Collaborates with leadership and other key stakeholders regarding new functionality, serving as a subject matter expert
Coordinates HIM activities including but not limited to communication to assigned teams, user orientation and quality and productivity reviews
Leads training sessions for assigned areas and partners with Educational Services to create, present, and maintain educational materials
Evaluates training effectiveness and recommends changes to training curriculum
Serves as key training and quality resource for internal teammates and non-HIM partners, such as Epic Community Connect users
Coordinates and performs time studies
Calculates and recommends task standards based on time study data and supports use of the productivity tracking tool
Conducts audits and quality reviews efficiently and precisely
Analyzes quality data to identify trends and monitor improvement
Prepares and presents quality assurance reports to leadership, suggesting improvement activities based on review results
Updates and communications regarding quality tracking tool and plans
Knowledgeable in HIPM guidelines for patient privacy issues related to sub function
Creates and designs visually engaging and impactful presentations for business audiences, integrating complex data, infographics, and multimedia elements to communicate ideas clearly and effectively, supporting executive meetings and training sessions
Prepares Excel for data analysis, including complex formulas, pivot tables, and dynamic charts
Skilled in designing and customizing SharePoint forms to automate workflows and streamline business processes through seamless integration with organizational systems
Leverages advanced Excel skills to compile data, construct complex formulas, build pivot tables, and design dynamic charts
Designing and customizing SharePoint Forms and other tools to automate workflows, lists, etc. to streamline data collection and reporting
Associate's degree or equivalent experience in a related Healthcare related field
5 years- Experience typically gained by working in Health Information Management Operations, Healthcare Revenue Cycle operations, Coding, or similar experience in a health care setting
Excellent communication, interpersonal, customer service, presentation and organizational skills
Skilled in using electronic health records and data capture, including report generation
Expert in Microsoft Office, able to create advanced PowerPoint presentations, build and manage Access databases, and proficient in Excel with a focus on pivot tables and formulas
The ability to utilize data analytics to identify trends, areas for improvement, and opportunities for innovation with ability to identify and solve problems creatively and to work within deadlines with high attention to detail
Demonstrated strong problem-solving skills including the ability to handle difficult situations
Works collaboratively in a diverse team environment (virtually and/or in person) with openness and respect to learn, create, and problem-solve
Ability to work independently with minimal supervision, make decisions with good judgment, and effectively follow verbal and written directions
Operates all equipment necessary to perform the job
Company
Aurora Health Care
At Aurora Health Care, helping people live well is what drives us – it’s our purpose and what we do every day.
10001+ employees
H1B Sponsorship
Aurora Health Care has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2023 (1)
2022 (2)
2021 (1)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Kristie Geil DNP, RN, CENP
Area VP/CNO Aurora Health Care, South Wisconsin, VP/CNO Aurora Medical Center Kenosha
Carla LaFever
Chief Clinical Services Officer
Recent News
Seattle TechFlash
2025-09-12
BizTimes Milwaukee
2025-09-06
BizTimes Milwaukee
2025-08-27
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