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Midtown Athletic Clubs · 2 days ago

Assistant General Manager

Chicago, IL

Full-time

Onsite

Director/Executive

$125K/yr - $135K/yr

Midtown Athletic Club is searching for an Assistant General Manager to join their flagship club in Chicago, IL. The AGM is responsible for driving exceptional experiences for members and associates, developing teams, and enhancing member communities.

FitnessHealth CareSports

Hiring Manager

Paige Bray, MHRM

Responsibilities

Foster core values

Hiring/onboarding

Creating a culture of accountability

Professional development of team

Recognition

Career pathway

Performance management

Host weekly Tactical meetings

Real time coaching/role modeling

Modeling core values

Daily walks / club eyes

Labor efficiency

Surprise & Delights

Front lines set up for success

Memorable Moments training

Member issues / behavior

Associate / ER issues

Trainings

Creating a culture of accountability

Assigned champion (roles vary by club)

Pulse Survey

Associate turnover

Internal promotions

Performance metrics/training comp

Friendliness

Cleanliness

Interactions / Engagement metrics

Consolidated financial performance

Qualification

Talent DevelopmentProfitLoss (P&L) ManagementData AnalysisLabor OptimizationTeam CoachingHospitality ServiceDifficult Conversation ManagementStaff MeetingsTime Management