Acme Distribution ยท 4 days ago
Customer Service Representative- Warehouse Support
Aurora, CO
Full-time
Onsite
New Grad, Entry Level
$20/hr - $22/hrAcme Distribution is Denver's leading supply chain, warehouse, transportation, and fulfillment logistics and management company since 1947. They are currently seeking a dedicated Customer Service Representative for their Distribution Center who will excel in providing excellent client service and managing customer orders.
LogisticsTransportation
No H1B
Hiring Manager
Eryn Thonus
Responsibilities
Provide excellent client service through phone, email, and in-person communication
Manage direct-to-customer orders using multiple systems, email, and phone correspondence
Verify, maintain, and audit issue tracker entries related to vendor appointments, shipment quality, reports, damage, and third-party labor delivery issues
Meet or exceed all performance metrics and assist clients in resolving issues
Establish and maintain direct communication with internal and external customers
Ensure all client information is current and up to date
Coordinate with supervisors in customer service and operations departments to handle accounts accurately and efficiently
Perform accurate ten-key calculations and data entry
Process paperwork for shipping and receiving of assigned accounts
Assist on the floor when needed and perform other assigned tasks
Abide by GMP and Food Safety/Quality regulations set by the company
Qualification
Required
High School Diploma or equivalent
Proficiency in common office applications
Quick learner with the ability to ask questions
Self-motivated and able to prioritize own workload
Detail-oriented and able to work in a fast-paced, multi-tasked environment
PC literate with proficient knowledge of MS Office Suites (Windows, Word, and Excel)
Strong critical thinking and proactive resolution skills
Ability to manage large volumes of data from multiple accounts
Excellent interpersonal, verbal, and written communication skills
Team player with the ability to establish and meet goals
Must be able to pass a background check
Our company participates in E-Verify
Preferred
Bilingual is a plus
Benefits
Health, dental, and vision insurance available first of the month after 30 days
1st year - Sick pay accrual and 8 paid holidays
Paid vacation after 1-year anniversary
Optional Matching 401K, Disability, and Life Insurance
Company
Acme Distribution
Acme Distribution is a warehousing company that provides logistics, warehousing, distribution, and transportation services.
Founded in 1947
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase