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ChartRequest · 1 day ago

Account Executive - Legal Retrieval Solutions

Scottsdale, AZ

Full-time

Hybrid

Mid, Senior Level

$60K/yr - $80K/yr

3+ years exp

ChartRequest is a leading healthcare information technology and services company dedicated to transforming the record retrieval lifecycle. They are seeking a motivated Account Executive focused on maximizing revenue and subscription adoption within their existing client base in the legal and insurance markets.

Electronic Health Record (EHR)Health CareHospitalSoftware

Responsibilities

Execute a high-volume outbound calling strategy directed at existing ChartRequest accounts to introduce and sell our premium, paid subscription products and services

Conduct detailed account reviews to identify opportunities for migrating high-volume transactional users to strategic, contract-based partnerships

Own the full sales cycle for account expansion opportunities, from qualification and compelling product demonstration to negotiation and closure

Meet and exceed realistic quarterly and annual sales quotas focused on subscription growth and increased Average Customer Value (ACV)

Become a deep product expert in the entire ChartRequest legal retrieval platform, clearly articulating the value proposition of 100% electronic ROI, compliance, security, and process efficiency

Lead compelling conversations around pricing strategy, differentiation, and the benefits of a HIPAA-compliant, paperless record fulfillment platform over traditional retrieval methods

Work cross-functionally with three dedicated Outbound Business Development Representatives (BDRs), providing expert insight and support to seamlessly close new business opportunities they generate

Collaborate with Marketing, Onboarding, and Account Management to ensure smooth transitions for expanded accounts and provide ongoing success

Ensure timely and accurate documentation of all activities, pipeline movement, and account notes within the company’s CRM (Hubspot)

Gather and leverage voice-of-the-customer feedback to inform product development and sales strategy, acting as an internal representative for the market’s needs

Maintain comprehensive knowledge of competitive offerings in the legal retrieval marketplace to position ChartRequest as the superior solution

Execute a sales strategy to identify prospective partners that fit our Ideal Customer Profile, engage with Decision Makers through compelling conversations, demonstrate value of a partnership, and provide a pathway to mutual success for our clients

Become a product expert and display sharp business acumen to lead conversations around our pricing strategy and differentiation

Research competitive offerings in the marketplace and become a trusted resource for our prospective clients

Work collaboratively with members of the team, sharing best practices and successful strategies for driving interest with our prospective client base

Build and manage a pipeline of healthcare organizations ranging from independent medical groups to Enterprise accounts

Effectively manage time to achieve quarterly metrics to drive successful quota attainment

Ensure documentation is up to date and accurate in the company’s CRM (Hubspot)

Represent the interests of our users and market throughout the customer acquisition lifecycle by leveraging insights from user, voice-of-the-customer feedback, and market research to identify opportunities and drive informed, user-centered decisions

Demonstrated commitment to the ChartRequest PATH

Qualification

Inside SalesAccount ExpansionB2B SalesCRM SoftwareProduct DemonstrationMarket ResearchCommunicationOrganizational SkillsTeam Collaboration

Required

4-year Bachelor's degree or a demonstrated history of 3+ years of success in an Inside Sales, Account Expansion, or B2B Sales role

Proven ability to manage a high-volume pipeline and utilize strategic outbound calls to close business within an existing client base

Strong written and verbal communication skills, with an ability to conduct persuasive product demonstrations via phone/video conference

Comprehensive and current knowledge of company offerings and industry trends, especially within legal record retrieval or Release of Information (ROI) is highly advantageous

Familiarity with CRM software (Hubspot a plus), LinkedIn, and Google Suite

Motivated, self-driven, highly organized, and committed to the core values of the ChartRequest PATH

Work ethic. Motivated and driven to succeed