Tactiq ยท 16 hours ago
Billing Analyst
Tactiq is an innovative software solutions provider focused on bridging the gap between retailers, manufacturers, and distributors. The Billing Analyst position is responsible for managing retailer accounts, resolving billing discrepancies, and ensuring timely collection of outstanding balances while collaborating with various teams to improve billing processes.
Information TechnologyInternetRetail
Responsibilities
Manage and maintain billing relationships for assigned retailer accounts
Investigate and resolve open balances, chargebacks, and payment discrepancies in a timely manner
Collaborate with distributors to request and track proof of delivery documentation
Work cross-functionally with sales, operations, and customer success teams to ensure invoice accuracy and dispute resolution
Reconcile account statements and maintain accurate billing records
Monitor account aging and follow up on outstanding payments as needed
Support continuous improvement initiatives to optimize the billing process and reduce error rates
Generate reports and provide data insights related to billing performance and account status
Qualification
Required
Bachelor's degree in Accounting, Finance, Business Administration, or related field (or equivalent work experience)
2+ years of experience in billing, accounts receivable, or related role
Excellent attention to detail
Strong analytical and problem-solving skills
Excellent communication and interpersonal abilities
Comfortable multi-tasking with an ability to manage multiple priorities and work in a fast-paced environment
Preferred
Experience in DSD or retail industry is a plus
Benefits
Health Care Plans (Medical, Dental & Vision)
401k plan with company match
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off (including time for volunteering) & Public Holidays
Generous Parental Leave
Short Term & Long Term Disability
Training & Development opportunities
Work From Home & Flexible work arrangements
Wellness Resources