Apply on Employer Site

Aspen Skiing Company · 20 hours ago

Room Attendant - Residences at The Little Nell

Aspen, CO

Full-time

Onsite

New Grad, Entry Level

Aspen Skiing Company operates the Residences at The Little Nell, offering luxurious mountain accommodations. The Room Attendant is responsible for maintaining cleanliness and order in guest rooms, ensuring a high standard of service and guest satisfaction.

FitnessSports

Comp. & Benefits

No H1B

Responsibilities

Clean and service guest rooms in accordance with hotel procedures

Leave the guest rooms in a uniform arrangement as determined by housekeeping leadership

Communicate efficiently with internal and external customers to help guests with problems, collect accurate information, and occasionally diffuse anger

Restock all necessary linens and amenities according to the guest room legend

Report status of rooms cleaned

Report to supervisor about any damage, hazards, and repairs of items in the room or about the room itself

Keep corridors and service areas clean and neat

Bring linens and garbage to proper areas

Update daily room master worksheet before breaks, lunch, and end of shift

Perform deep cleaning of rooms twice yearly

Respond to guest requests in a timely manner

Assume responsibility of all assigned rooms each day

Other duties as assigned

Qualification

Housekeeping proceduresCleaning chemicals knowledgeLinen care techniquesOSHA safety standardsHealthSafety regulationsProfessionalismBilingual SpanishBilingual EnglishTeam collaborationAttention to detail

Required

Proficient knowledge of housekeeping and hotel policies, cleaning procedures, sanitation standards, and use of cleaning chemicals

Knowledge of proper linen care, bed-making techniques, and room presentation standards

Knowledge of OSHA safety standards in regard to working with chemicals

Awareness of hotel services and amenities to assist guests with inquiries

Understanding of health and safety regulations, including handling biohazard materials and hazardous cleaning agents

Ability to ensure rooms are cleaned, stocked, and presented to brand standards

Capability to efficiently complete assigned rooms within required timeframes

Ability to professionally and courteously interact with guests when needed

Clear understanding of instructions and ability to report maintenance or security concerns

Keeping cleaning supplies, carts, and storage areas well-stocked and orderly

Ability to handle last-minute room changes or urgent guest requests

Identifying and addressing guest concerns or room maintenance needs proactively

Ability to stay focused and complete tasks efficiently with minimal supervision

Team Collaboration: Willingness to work with fellow housekeeping and hotel staff to ensure seamless operations

Discretion and Professionalism: Respecting guest privacy and confidentiality at all times

Ability to work in a physically demanding environment, and work with chemical cleaning products that could contain allergens

Ability to understand and communicate in Spanish and English

Ability to reach, crouch, kneel, stand or be on your feet, kneel and bend for extended periods of time

Regularly work in adverse conditions and required to use protective equipment to prevent exposure to hazardous materials as well as an office environment and may be required to walk on slippery and uneven surfaces

Must be able to frequently lift, push or pull up to 50 lbs. individually or with assistance