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AAA Northeast · 1 day ago

Dynamics CRM Technical Architect (57651)

Providence, RI

Full-time

Onsite

Senior Level, Lead/Staff

8+ years exp

AAA Northeast is a top employer in the Northeast, committed to innovation and community service. The Dynamics CRM Technical Architect will design technical solutions, create standards, and engage in development and support of Dynamics 365 & Power Platform solutions, ensuring alignment with business needs and long-term strategies.

Responsibilities

Collaborate with CRM Solution Architect and stakeholders to understand project requirements from a technical standpoint, evaluate objectives, and constraints. Work with Architects and Leads from other organizations when working on integrations on technical solutions. Develop high-level CRM related technical application blueprints, architecture designs that address functional and non-functional requirements. Ensure the proposed solutions align with industry best practices using out of box feature as far possible. Create technical design documents including architectural documents and technical process flows using Visio or other tools including Confluence and SharePoint

Guide developers, set goals, enforce best practices, review designs/code and provide technical mentorship to the CRM team. Oversee and contribute to out of box customizations or core CRM & Azure development including plugins, workflows, Power Automate Flows and Azure functions

Lead the analysis, modernization of the existing CRM system by understanding the current technical landscape and debt. Ensure platform reliability by refactoring, deprecating or rearchitecting using latest out of box features in both Dynamics CRM and Azure

Design, develop and oversee DevOps, GitHub CI/CD pipelines, Power Platform Build tools along with managing ALM governance and security best practices. Oversee governance for the Power Platform and other related technologies regarding deployment practices, environment separation, etc. Navigate IT change management practices and ensure proper organizational change management are in place before releases

Identify potential technical and operational risks and develop mitigation strategies. Monitor project progress to ensure that architecture-related risks are addressed promptly. Assist in allocating right resources, both human and technical resources, effectively to ensure that projects are adequately staffed and have the necessary infrastructure

Ensure that security best practices and compliance requirements are integrated into the architecture and design. Address data privacy concerns and implement security measures

Continuously monitor system performance and identify opportunities for optimization. Provide guidance on scalability and performance improvements

Qualification

Dynamics CRMPower PlatformAzureC#.NetJavaScriptAPIsCI/CDPower AutomateAgile methodologySystem performance monitoringSecurity best practicesData privacyTechnical documentationTechnical mentorship

Required

Bachelor's Degree Computer Science, Information Technology, or a related field

8+ years Technical Architecture of Dynamics CRM & Power Platform end to end solutions using out-of-box features and related technologies including Azure

8+ years design & development experience in Power Platform & Dynamics CRM sales/service modules including complex plugins, workflows, business logics, Dataverse components

8+ years strong experience in C#, .Net, Javascript, APIs, CI/CD automation scripts, reusable frameworks and standardized coding templates

5+ years strong experience in Power platform customization and configuration, Power automate, Azure services (Logic Apps, API Apps, Service Bus, Functions)

Preferred

Master's Degree Computer Science, Information Technology, or a related field

5+ years Experience in working Agile methodology and fast paced development lifecycle

Power Platform Solution Architect Expert

Azure Certifications

Company

AAA Northeast

With a legacy deeply etched in over a century of dedicated service, AAA Northeast delivers legendary services and trusted advice, allowing members and their families to enjoy the peace of mind that membership provides.

Founded in 1900

Providence, RI, US

1001-5000 employees

http://www.aaa.com

H1B Sponsorship

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2025 (1)