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BetterHelp · 1 day ago

Medicare/Medicaid Enrollment Specialist

United States

Full-time

Remote

Entry, Mid Level

$30/hr - $35/hr

1+ years exp

BetterHelp is on a mission to champion the well-being in all of us and make mental healthcare more accessible to everyone. As a Medicare/Medicaid Enrollment Specialist, you will manage the end-to-end enrollment of designated entities into Medicare and Medicaid programs, ensuring accurate and timely submission of applications while serving as the primary contact with federal and state agencies throughout the enrollment lifecycle.

Health CareHealth DiagnosticsInternetMental HealthTherapeuticsWellness

Responsibilities

Manage the full enrollment process for Medicare and Medicaid across applicable states, from initial application through approval and effective date confirmation

Prepare, complete, and submit all required enrollment applications, attestations, and supporting documentation through CMS, Medicare Administrative Contractors (MACs), and state Medicaid agencies

Coordinate with internal stakeholders to gather and validate ownership, organizational, and compliance-related information required for enrollment

Ensure all submissions comply with federal and state regulatory requirements and organizational compliance standards

Track application status and proactively follow up with CMS, MACs, and state Medicaid agencies to drive timely approvals

Respond promptly to requests for additional information or corrections and manage resubmissions as needed

Serve as the primary point of contact for all enrollment-related communications, escalating issues and risks when appropriate

Maintain accurate and organized records of applications, correspondence, approvals, and effective dates to support audit readiness

Complete all work in alignment with organizational timelines, documentation standards, and compliance expectations

Qualification

Medicare enrollmentMedicaid enrollmentCMS submissionsCompliance standardsData entryMulti-taskingAttention to detail

Required

Mid-level data entry and compliance experience

1–2 years of hands-on experience with Medicare and Medicaid enrollment submissions

Demonstrated experience completing and submitting enrollment applications through CMS, Medicare Administrative Contractors (MACs), and state Medicaid agencies

Strong attention to detail and accuracy in data entry and documentation

Ability to manage multiple submissions simultaneously and meet regulatory deadlines

Familiarity with healthcare compliance standards and enrollment documentation requirements