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NEOGOV · 4 hours ago

TEMPORARY Customer Service Representative – Northeast Regional Office

Denver Metro, CO

Full-time

Onsite

New Grad, Entry Level

$19.29/hr - $19.29/hr

NEOGOV is seeking a Temporary Customer Service Representative for the Colorado Department of Natural Resources. This entry-level position will provide customer service support, handle product sales, and assist in the maintenance of customer records while engaging with the public both in-person and over the phone.

GovTechHuman ResourcesInformation TechnologySoftware

No H1B

Responsibilities

Sell wildlife and park products such as hunting and fishing licenses, park passes, OHV permits, and snowmobile/boat registrations, as well as process license refunds and duplicate licenses, hunter education cards and parks products

Maintenance of customer records in our database, IPAWS (name and address changes, hunter education verification, and other documentation as needed)

Answer incoming calls, handle inquiries about wildlife or parks, and/or direct to appropriate staff

Maintain and update information bulletin boards, seasonal handouts/reports/forms, and informational packets

Perform wildlife euthanizing when necessary

Provide internal customer service to other staff, serving as front desk reception; administrative duties such as management of copy, fax and IPAWS Machines including supply stocking

Pickup/delivery and distribution of office mail

Monitors and ensures that standard office supplies, brochures, and merchandise are in stock

Other administrative duties as assigned