ServiceNow · 22 hours ago
Sr Enterprise Account Executive - Retail (MidWest)
Chesterfield, MO
Full-time
Hybrid
Senior Level, Lead/Staff
10+ years expServiceNow is a global market leader in innovative AI-enhanced technology, serving over 8,100 customers. The role involves producing new business sales revenue through account and territory planning, focusing on Enterprise Retail prospects.
Agentic AIBusiness Process Automation (BPA)Cloud ManagementEnterprise SoftwareRobotic Process Automation (RPA)SaaS
Responsibilities
Develop relationships with multiple C-suite personas (e.g., CFO, CIO, COO, CDO) across all product sales
Oversee client relationship mapping to the account team, orchestrating an account strategy while leading across a broad virtual team (Solutions Consultants, Solutions Specialist, Success resources, Partners and Marketing, etc.)
Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help help their IT roadmap
Identify the right specialist/ support resources to bring into a deal, at the right time
Qualification
Required
10+ years of sales experience within Enterprise Software sales organizations
5+ years as Enterprise Account Executive: selling full portfolio to accounts with 10K+ employees
Top Performer: Demonstrates achieving and exceeding sales targets consistently throughout career
Experience establishing trusted relationships with current and prospective clients and other teams
Success producing new business, negotiating, and building healthy C-Level relationships
Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry
Experience exemplifies a 'Customer First' and collaborative 'Win as a team' approach to sales
Willingness to travel up to 50%
Preferred
Current location in US MidWest (MO Strongly Preferred)
Retail Strongly Preferred: Experience selling enterprise solutions to retail C-suite and senior leadership (e.g., Chief Customer Officers, CFOs) with understanding of retail-specific business drivers including customer experience, supply chain, and omnichannel strategies
Company
ServiceNow
ServiceNow is an AI platform that delivers IT operations, field service management and app engine solutions.
10001+ employees
H1B Sponsorship
ServiceNow has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (910)
2024 (876)
2023 (807)
2022 (840)
2021 (447)
2020 (439)
Funding
Current Stage
Public CompanyTotal Funding
$83.7MKey Investors
Sequoia CapitalJMI Equity
2022-12-09Post Ipo Equity
2012-07-29IPO
2012-03-20Private Equity· $10.98M
Leadership Team
Bill McDermott
Chairman and CEO
Pat Casey
Chief Technology Officer & EVP of DevOps
Recent News
2026-01-07
Company data provided by crunchbase