Library Clerk (half-time) - Customer Services jobs in United States
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NEOGOV · 11 hours ago

Library Clerk (half-time) - Customer Services

positionDes Moines, IA
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level
money$18.19/hr - $21.44/hr

NEOGOV is a part of the City of Des Moines, seeking a Library Clerk for their Franklin Avenue Library. The role involves providing customer service at the public service desk, managing library materials, and utilizing library technology.

GovTechHuman ResourcesInformation TechnologySoftware
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H1B Sponsor Likelynote

Responsibilities

Checks out and receives materials and collects fines and fees at the public service desk
Provides exemplary service to library customers
Manages interactions with customers with tact and diplomacy
Creates and maintains customer records and accounts
Proficiently uses a variety of library technology and operating systems
Accurately handles money transactions
Provides training and direction to library aides
Additional duties as assigned

Qualification

Library technology proficiencyCustomer service skillsCash register accountingMicrosoft productsBasic math skillsTeamworkTime managementCommunication skills

Required

Graduation from high school
Excellent customer service skills with all ages
Candidates for positions in this class must pass a post-employment offer physical examination, drug screen, and background check
Skill in using current library technology and operating systems
Ability to provide outstanding customer service, both in person and on the telephone
Ability to interpret and apply library policies and procedures
Ability to correctly spell, use proper grammar, and make simple mathematical calculations
Ability to conduct regular cash register accounting functions
Ability to accurately type 30 wpm using a keyboard
Ability to use Microsoft products to create word documents and spreadsheets
Ability to work in a fast-paced public service environment as a member of a team
Ability to meet assigned project deadlines
Sufficient clarity of speech and hearing to be able to communicate effectively
Sufficient vision to be able to produce and read library materials
Sufficient manual dexterity to write legibly, operate a keyboard, and access relevant library materials
Sufficient mobility to be able to transport materials and equipment
Ability to stoop, reach, and push well enough to perform circulation and delivery procedures, and to retrieve materials from the shelves

Preferred

Experience in a public library setting is desired

Company

NEOGOV

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NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
dateFounded in 1999
location
El Segundo, California, USA
people-size501-1000 employees
web-link
http://www.neogov.com

H1B Sponsorship

NEOGOV has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)

Funding

Current Stage
Late Stage
Total Funding
$700M
Key Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity

Leadership Team

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Shane Evangelist
CEO
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Brandon McDonald
Head Of Marketing
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Recent News

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Company data provided by crunchbase