Desktop Technician jobs in United States
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NextGen | GTA: A Kelly Telecom Company · 5 hours ago

Desktop Technician

NextGen, a Kelly Telecom Company, is seeking a Desktop Technician to support and maintain ICT infrastructure. The role involves collaborating with engineers and third-party providers to ensure user requirements and business needs are met.

ConsultingHuman ResourcesStaffing Agency
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H1B Sponsor Likelynote
Hiring Manager
Poonam Varma
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Responsibilities

Support and maintain ICT-Desktop Technician infrastructure in coordination with engineers, project managers, and facility management
Collaborate with third-party providers and asset management teams
Use tools such as Project Place (EPP), EriColl, EriDoc, GORDON, RTT, SAM Web, and other monitoring and collaboration tools
Follow established procedures for change and capacity management

Qualification

ICT infrastructure supportMonitoring tools proficiencyCollaboration with third-party providersCommunication skillsAdaptability

Required

Responsible for installing and monitoring cost-efficient technical and maintenance activities within the Service Delivery environment
Support and maintain ICT-Desktop Technician infrastructure in coordination with engineers, project managers, and facility management
Collaborate with third-party providers and asset management teams
Use tools such as Project Place (EPP), EriColl, EriDoc, GORDON, RTT, SAM Web, and other monitoring and collaboration tools
Follow established procedures for change and capacity management
Delivering results and meeting customer expectations
Applying expertise and technology
Following instructions and procedures
Adapting and responding to change
Ability to navigate production floors and frequently use stairs
Reliability and consistent attendance are essential
Approachable personality and strong communication skills
Ability to work rotational shifts as required by the project or operational needs

Benefits

Health, Dental and Vision Benefits
Short/Long Term Disability and Critical Care/Illness Protection
Life Insurance and Retirement Plans
Employee Assistance Program

Company

NextGen | GTA: A Kelly Telecom Company

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As part of KELLY’s SETT (Science, Engineering, Technology, and Telecom) Business Unit, we are committed to providing state-of-the-art digital infrastructure and telecom engineering solutions for legacy, 5G, and private networks.

H1B Sponsorship

NextGen | GTA: A Kelly Telecom Company has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (25)
2024 (23)
2023 (19)
2022 (16)
2021 (9)
2020 (6)

Funding

Current Stage
Late Stage

Leadership Team

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Steven Edwards
Vice President, Chief Financial Officer
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Rashid Iqbal
Executive Vice President & Chief Growth Officer
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Company data provided by crunchbase