City of Renton ยท 19 hours ago
Senior Business Systems Analyst
Renton, WA
Full-time
Hybrid
Senior Level
5+ years expThe City of Renton is seeking a Senior Business Systems Analyst for their IT division. This role involves supporting large-scale Enterprise Business applications and acting as a liaison between departments and IT to gather requirements and implement solutions.
Government Administration
Responsibilities
Act as liaison for business units and vendors for assigned departments with strong customer service focus
Research, document, recommend and implement business process improvements; lead project teams to conduct needs analysis, gather business and functional requirements and specifications; document alternatives and make recommendations to the Department Administrator and Information Technology
Plan, implement and upgrade technologies throughout all phases of life of software including initiating, designing, installing, configuring, testing, training, deploying and documenting
Respond to client requests for service on problematic systems and/or equipment; troubleshoot problems and develop solutions to requests escalated from other Information Technology teams; maintain and support applications and systems with varying degrees of complexity
Anticipate problems or delays and develop alternate plans
Coordinate, develop and maintain project charters and project management plans, including project schedules, budgets, deliverables, roles and responsibilities, communication, change management, quality assurance and risk management plans in concert with the Departmental project team
Maintain, administer and service software, including troubleshooting, scheduling, testing and patching, updating and upgrading servers and client computers
Monitor and control the scope, schedules, costs, and quality of assigned projects
Evaluate project success; identify areas of improvement and document for future growth
Mentor entry level staff in business process, leading teams, anticipating issues
Works with vendors and other Information Technology staff to design and implement architectures that include network, servers, interfaces, databases, integrations, and security
Determine training needs; conduct presentations and training; write and maintain technical system documentation and clear user materials
Translate functional requirements and specifications to contribute to Request for Proposal (RFP) processes for technology procurement; evaluate vendor RFP responses in relation to the City's legal requirements and user specifications and make vendor selection. Manage the public purchasing process (e.g., RFP, Bid, etc.) and contract signing procedures. Assure compliance with the City's Risk Management and legal review requirements
Design, author and maintain custom reports using various report writing tools and techniques
Evaluate the security of applications to ensure mandated and industry standard security controls are met
Anticipate problems or delays and develop alternate plans
Remain current with relevant technological advancements as it relates to field
Perform related duties as assigned
May be assigned to support critical city priorities during disasters or other emergencies
Maintain regular, reliable, and punctual attendance
Qualification
Required
Bachelor's degree in Computer Science, Management Information Systems, Information Systems, Business, or related field
Minimum 5 years of experience in project management, systems administration, analysis, design, or implementation
Or 9 years of relevant education and experience
Successful passing of a required background check and national fingerprint-based records check
Benefits
Deferred compensation with the City contributing 3% of the employee's salary.
VEBA Plan with the City contributing 1% of the employee's salary.
Medical, dental, vision and life insurance at affordable rates.
Paid leave for vacation, sick, eleven holidays and two "personal" holidays a year.
State of Washington Department of Retirement Systems Public Employee Retirement Systems (PERS) plan enrollment.
Telework Program
Company
City of Renton
Renton is the center of opportunity where families and businesses thrive.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase