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Central Payments · 1 day ago

Partner Success Manager

Sioux Falls, SD

Full-time

Hybrid

Mid Level

3+ years exp

Central Payments is a growing fintech company focused on innovative payment programs, and they are seeking a Partner Success Manager to nurture partner relationships and support their growth. In this role, you will serve as the primary contact for assigned partners, lead meetings, collaborate with internal teams, and track deliverables to drive satisfaction and long-term success.

Financial Services

Responsibilities

Serve as the primary point of contact for assigned partners, fostering strong, trusted relationships

Lead regular partner meetings, strategy discussions, and business reviews

Collaborate with internal teams to ensure accurate communication around billing, invoicing, contracts, and program updates

Support new partner implementations by participating in onboarding and program launches

Identify partner goals, challenges, and opportunities, aligning Central Payments solutions to meet their needs

Act as a liaison between partners, networks, and processors on program-related matters

Proactively identify risks or issues and escalate as needed to ensure timely resolution

Track key deliverables and action items to drive partner satisfaction and long-term growth

Qualification

Partner managementPayments knowledgeCommunication skillsAnalytical abilitiesProblem-solvingSolution-oriented mindsetRelationship-buildingTime management

Required

Strong relationship-building and partner management skills

Knowledge of payments and financial products, including prepaid or demand deposit programs and ACH

Excellent verbal and written communication skills

Ability to manage multiple priorities in a fast-paced environment

Strong problem-solving and analytical abilities

A proactive, solution-oriented mindset

Bachelor's degree in business, finance, marketing, or a related field (or equivalent experience)

3–5 years of experience in financial services, fintech, or partner/client success roles

Benefits

A hybrid work environment with flexibility

Opportunities for professional growth and development

A supportive team culture where your voice is heard

Company

Central Payments

At Central Payments, we are improving how financial services are delivered and experienced, turning bold vision into market-leading financial products.

Founded in 2014

Sioux Falls, South Dakota, US

51-200 employees