NEOGOV · 14 hours ago
Administrative Assistant III - PUBLIC UTILITIES NMB WATER
USA, FL
Full-time
Onsite
Senior Level, Lead/Staff
$47K/yr - $72K/yr
8+ years expNEOGOV is seeking an Administrative Assistant III for the City of North Miami Beach's Public Utility - NMB Water department. The role involves providing advanced administrative support, overseeing customer service interactions, and managing various administrative tasks while exercising independent judgment in a fast-paced environment.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Provides customer service internally to staff and externally to walk-ins or callers from other departments or from the general public – researching and handling *most* issues directly, and taking messages or routing calls to appropriate staff for handling when necessary
Performs assigned general administrative tasks in an accurate and timely manner. Tasks may include, but are not limited to sorting and distributing mail, managing supply inventories, ordering supplies or other goods or materials for the department or division, filing, assembling and distributing reports, processing payroll and timekeeping paperwork, preparing and distributing various documents, performing data entry, reconciling billings, and handling transcriptions or mailings
Performing advanced administrative tasks, as assigned in an accurate and timely manner. Advanced tasks may include, but are not limited to independently researching, composing, designing, or editing departmental publications such as brochures, forms, manuals, and reports; coordinating meetings, conferences, and seminars; coordinating special events; overseeing the processing of purchase orders, invoices and other financial transactions for the department or division; and maintaining personnel or other confidential documentation as required by the manager or supervisor
Maintains and updates hardcopy and electronic files in an organized manner and in accordance with public record and document retention guidelines. May oversee the document retention schedules for the department or division and assist in the disposal of documents following state and local retention guidelines
Assembles, updates and periodically distributes (weekly, monthly, quarterly and annual) reports, making use of manually gathered data as well as electronic systems like the work order system, as required by management as well as other city, state or federal entities
May oversee the work of and provide training and technical assistance to others within the department or division
Develops administrative and technical policies and procedures
Responds to inquiries regarding technical program or administrative regulations, policies, and procedures and interprets and disseminates information concerning programs and procedures
Qualification
Required
Must possess an Associate's Degree or the equivalent, in a business-related field with eight years of clerical or office related experience; or any equivalent combination of training and experience which provides the required knowledge, skills and abilities
Depending on the department or division, a valid Florida driver's license with minimal citations (no more than six points) may be required
Must possess strong computer skills with proficiency in the use of the Microsoft Office Suite, including Word, Excel and PowerPoint
Excellent communication skills required, including fluency in English (oral and written)
Considerable knowledge of related departmental and City policies, rules and procedures and the ability to implement new administrative systems and procedures and to evaluate their effectiveness; to interpret rules, regulations, policies, and procedures; to communicate effectively; and to oversee the work of others
Must have strong computer skills and be able to proficiently operate general office and computerized equipment and department-specific computer systems and programs, such as the work order systems, perform basic data entry, as well as trouble shoot and train others on the use of department-specific systems and programs, as needed
Preferred
Bilingual preferred (Spanish-English; French/Creole-English)
Benefits
Annual leave
Holiday pay
Personal days
Birthday
Sick leave
Medical
Life and short-term disability insurance
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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