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OLIVER Agency · 7 hours ago

Senior Implementation Director

United States

Full-time

Remote

Director/Executive

$262K/yr - $298K/yr

10+ years exp

OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. The Senior Implementation Director oversees large-scale, multi-market implementations, providing strategic leadership to ensure efficient and high-quality delivery of OLIVER’s in-house agency solutions.

AdvertisingConsultingInternetMarketing

H1B Sponsor Likely

Responsibilities

Drive adoption of OLIVER’s global implementation standards, processes, and best practices across the region

Partner with Regional SLT (CEO, Client Services, Operations) to shape and deploy best-in-class in-house agency solutions

Champion continuous improvement, innovation, and cross-regional knowledge sharing

Collaborate with New Business and Client Services to shape implementation approaches for all incoming opportunities

Provide strategic insight and operational expertise during pitches and RFPs across multiple sectors

Oversee the regional implementation pipeline, ensuring timelines, resourcing, and commercial considerations are on track

Ensure the implementation team is optimally resourced to support regional growth targets

Own the regional implementation revenue tracker to ensure accuracy and billability

Review and validate deal desk quotes to confirm implementation scope and fees are accurate

Ensure alignment between proposed and final implementation fees

Oversee setup of our proprietary workflow platform, ensuring accuracy, trackability, and prevention of overburn

Monitor utilization and billability across the regional implementation team

Serve as the second point of escalation for clients, Client Services, and regional leaders

Conduct thorough risk assessments and implement mitigation strategies

Ensure regional CEOs and Global Implementation leadership are informed of risks and progress

Stay across all regional implementations—ready to step in, troubleshoot, and guide as needed

Ensure successful delivery of all implementations within the region, meeting scope, schedule, and budget

Identify opportunities to accelerate timelines, optimize processes, integrate automation, and improve quality

Drive cross-regional learnings, documentation, and feedback loops

Lead the rollout and adoption of OLIVER’s GenAI capabilities (e.g., Pencil) within new in-house agencies

Partner with Global AI, Tech, and Operations teams to ensure technology readiness and user enablement

Advocate for the integration of AI-driven tools, workflow automation, and data-backed decision making

Stay abreast of industry trends in AI, automation, and marketing technology to inform implementation strategy

Lead and mentor a high-performing team of Implementation Directors, Senior Managers, and Managers

Support recruitment, onboarding, and development of regional implementation talent

Drive culture, accountability, and performance standards across the team

Review and optimize implementation plans and timelines for all active programs

Lead weekly pipeline reviews with Regional SLT and Global Implementation

Troubleshoot risks, blockers, and escalations across multiple simultaneous implementations

Align with Sales, Client Services, and Ops on upcoming opportunities and resource planning

Review workflow platform data and financial tracking to ensure accuracy and billability

Provide coaching and strategic guidance to Implementation Directors and Managers

Qualification

Implementation leadershipTechnology implementationCommercial acumenGenAI capabilitiesWorkflow platformsClient relationship managementOperational analyticsTeam leadership

Required

10–15+ years of implementation, operations, consulting, or largescale program leadership

Experience overseeing multimarket or regional delivery programs

Proven experience deploying or overseeing technology implementations, including workflow, DAM, and GenAI

Proven success managing senior level client relationships

Strong commercial acumen and experience supporting pitches and deal structuring

Expertise in industry workflow platforms (Workfront, Wrike, Lytho), project management tooling, and operational analytics

Demonstrated leadership experience managing Implementation Managers/Directors

Company

OLIVER Agency

Glassdoor3.5

Established in 2004, we are the first and only company to exclusively design, build and run bespoke in-house agencies and ecosystems for brands.

Founded in 2004

London, England, GBR

1001-5000 employees

https://www.oliver.agency/

H1B Sponsorship

OLIVER Agency has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2021 (1)