IBM · 12 hours ago
Entry Level Software Engineer - Ceph
San Jose, CA
Full-time
Onsite
New Grad, Entry LevelIBM is a leading company in Infrastructure & Technology, focused on designing and operating systems that maintain global operations. The Entry Level Software Engineer will support the Storage Development Business by addressing escalated customer issues, assisting L2 support engineers, and collaborating with development teams to ensure high-quality product delivery.
Business DevelopmentBusiness Information SystemsCRMData ManagementFoundational AISoftware
Responsibilities
You will handle the most highly escalated cases by our support/L2 teams to ensure they receive top-level help to provide better customer experience on their most impactful issues
You will be responsible for providing help to L2 support engineers
You will be part of Ceph development teams where you must fix customer-reported issues to ensure our customers and partners receive an enterprise-class product
You will work to exceed customer expectations by providing outstanding sustaining service and ensuring that regular updates are provided to L2 teams
You will need to understand our customer's and partner's needs and work with product management teams on driving these features and fixes directly into the product
Qualification
Required
Experience working as an engineering support, sustaining or development engineer or directly related experience
Basic Linux Storage System administration experience, including system installation, configuration, maintenance, scripting via BASH, and utilizing Linux tooling for advanced log debugging
Basic troubleshooting and debugging skills, with a passion for problem-solving and investigation
Must be able to work and collaborate with a global team and strive to share knowledge with peers
Experience working with Ceph/Openshift/Kubernetes technologies
Strong scripting (Python, Bash, etc.) and programming skills (C/C++)
Able to send upstream patches to fix customer-reported issues
Basic knowledge of Ceph storage architecture, components, and deployment
Hands-on experience with configuring and tuning Ceph clusters
Understanding of RADOS, CephFS, and RBD (Rados Block Device)
Preferred
Knowledge of open source development, and working experience in open source projects
Certifications related to Ceph storage and performance testing are a plus
Familiarity with cloud platforms (AWS, Azure, GCP) and their storage services
Experience with container orchestration tools such as Kubernetes
Knowledge of monitoring tools (Prometheus, Grafana) and logging frameworks
Ability to work effectively in a collaborative, cross-functional team environment
Knowledge of AI/ML, exposure to Gen AI
Company
IBM
IBM is an IT technology and consulting firm providing computer hardware, software, infrastructure, and hosting services.
Founded in 1911
10001+ employees
H1B Sponsorship
IBM has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3032)
2024 (3301)
2023 (2160)
2022 (1809)
2021 (1157)
2020 (2669)
Funding
Current Stage
Public CompanyTotal Funding
unknown2011-01-14IPO
Leadership Team
Alain Bénichou
Chief Executive Officer, IBM Greater China Group
Alex Yang
CTO and Chief Architect
Recent News
2026-01-12
2026-01-12
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