CSpring · 1 week ago
Remote Pharmacy Technician (Indiana Residents Only)
United States
Full-time
Remote
Entry Level
$18/hr - $19/hr
1+ years expCSpring is a consulting firm that values connection, growth, and purpose. They are currently seeking a Pharmacy Technician to support their Medicaid Pharmacy Customer Service Team, delivering advanced customer service to Indiana Medicaid members and providers regarding pharmacy inquiries.
Information Technology & Services
No H1B
Hiring Manager
Adeline Hatfield
Responsibilities
Review and process prescription prior authorization and appeal requests
Organize and manage documents, verify profiles, and ensure accuracy for patient/member records
Use decision trees and protocols to evaluate requests and provide approvals or rationales for denials
Communicate decisions and updates to patients and providers, ensuring they feel supported
Forward complex cases for additional review and follow up as needed
Provide compassionate, timely support while staying organized and detail focused
Qualification
Required
A valid Indiana Pharmacy Technician license
A valid national CPhT certification (or ability to obtain within six months of hire)
High school diploma
1–2 years of pharmacy experience (retail, LTC, hospital, etc.)
Proficiency in software systems, data entry, and the Microsoft Office suite
Strong organizational and time management skills
Excellent customer service and communication abilities
A team player with a positive attitude who embodies our core values: Committed, Collaborative, Consultative, Caring
Ability to work overtime as needed, pass background checks and pre-employment drug screen, and complete E-Verify requirements
Preferred
Experience with Medicaid and/or government healthcare programs
Previous experience in a remote work environment
Call center or inbound/outbound call experience in a pharmacy setting
Benefits
Comprehensive medical, dental, vision, life, and disability insurance
Paid Time Off
401(k) with company match
Company
CSpring
CSpring is a technology consulting company that delivers the systems and expertise needed to achieve technology-enabled business goals.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Cynthia Pizarro
President
Company data provided by crunchbase