Fidelity Bank ยท 1 day ago
Senior Manager, Data Management Operations
Westlake, TX
Full-time
Hybrid
Senior Level, Lead/Staff
8+ years expFidelity Bank is a global investment data management organization specializing in sourcing, analysis, integration, and management of investment data. The Senior Manager of Data Management Operations will oversee team planning, resource allocation, and ensure that service level agreements are met while managing operational projects and collaborating with various partners.
BankingBitcoinCustomer ServiceFinancial ServicesInsuranceWealth Management
No H1B
Responsibilities
Manage the planning processes and resource allocation within the team
Oversee the daily workload distribution to ensure core helpdesk and project assignments are equitable, challenging, and are completed in an accurate and timely manner
Ensure that service level agreements are met and that all Help Desk support activities are completed
Oversee specific data processes and the execution of manual reporting and other validation activities
Partner with other Senior Managers globally to ensure daily data management responsibilities and helpdesk coverage are met and aligned with business needs
Plan and prioritize operational projects and manage team efforts end-to-end
Qualification
Required
Bachelor's degree in Finance or related field required
8+ years of Financial Services Industry experience working with Market reference data
Experience working with third party data providers such as Bloomberg, RIMES, Thomson Reuters, IDC, and industry ratings vendors
Demonstrated experience in Project/Process Management methodologies such as Agile, Six Sigma, Lean
Conceptual or working knowledge on Cloud infrastructure
In depth understanding of data analytics with a consistent track record of delivering actionable insight through analysis
Self-starter requiring minimum supervision
Demonstrable ability to multi-task, prioritize and meet deadlines
Works collaboratively to achieve the team's overall goals and objective
A critical thinker and a problem solver while bringing attention to details and accuracy
Proven track record to work independently and multi-functionally with all levels of associates, management, technology and other business partners
Able to lead interaction with clients, end users of the data and senior management
Expert level in-depth understanding and knowledge of applicable business processes
Excellent written and verbal communication, particularly when discussing complex issues
Excellent interpersonal skills
Solid Organizational, Project and Process Leadership skills applying industry standard methodologies
Highly experienced with financial market reference data
Strategic problem solver able to plan ahead but also able to deliver to that plan
Proactive participation & management of varied projects/initiatives
Develop strategies and build database queries to analyze and validate data
Bring thought leaderships in innovative ways for continuous process improvements
Lead detailed data analysis to support changes to various data areas
Proactively analyze and solve problems and issues associated with the data
Be a leader/SME in understanding the investment process and the products supported by DMO
Play a lead role in engaging the business customers to understand data-related issues
Ability to transform data into actionable insight, both for data quality projects and run the business
Lead data management projects/initiatives involving multiple business partners and provides domain expertise
Mentor, guide and onboard junior associates on data analytics and operations activities and share knowledge with peers
Be an active participant in project/portfolio metrics generation
Facilitate high standards in document management for processes and procedures
Be a leader in adopting changes
Adhere to Fidelity's Risk & Control policies & procedures
Preferred
Prior experience in coding, data queries/data visualization and BI reporting tools / applications preferred
Experienced with one or more programming applications/languages such as SQL, R, Python
Good working knowledge on the latest technology trends while leading various automation techniques including machine learning
Company
Fidelity Bank
Fidelity Bank is a commercial bank providing services financial sercvices.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2018-12-17Acquired
2014-09-01Private Equity
Company data provided by crunchbase