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Blue Cross Blue Shield of Michigan · 18 hours ago

Analyst

441 E Jefferson Ave, Detroit, MI, 48226, US

Full-time

Onsite

Entry Level

2+ years exp

Blue Cross Blue Shield of Michigan is seeking an Analyst to support management in evaluating and improving production workflows and operational efficiency. The role involves compiling and analyzing data, developing project recommendations, and providing support to various departments.

Health CareHealth Insurance

Comp. & Benefits

H1B Sponsor Likely

Responsibilities

Responsible for assisting and supporting management in the evaluation, recommendation, establishment, implementation and analysis of new and improved production workflows, work processes for systems, reporting and new products/programs to improve customer service levels and overall quality

Support the development, coordination, and implementation of projects to enhance the overall efficiency of operational procedures, methods, controls, and performance

Compile and analyze operational data to identify and resolve business problems

Utilize and maintain available reporting systems. Participate in systems testing, develop procedures/controls and provide recommendations for the ongoing improvement of the updated process

Provide leadership team with status updates on projects and issues

Communicate and recommend policy changes to achieve project objectives. Assist in documenting departmental procedures

Create and present reports and presentations to display operational data and propose business changes

Provide support to both internal departments and external entities by answering questions, supplying information and training

Participate on special projects or workgroups as assigned

Qualification

Analytical skillsMicrosoft ExcelProblem-solving skillsMicrosoft OfficeVerbal communicationWritten communicationInterpersonal skillsOrganizational skillsTeamworkRelationship building

Required

Bachelor's Degree in a related field is preferred

Two (2) years of experience in a related field is required

Effective verbal, written communication and interpersonal skills

Ability to work independently or in a team environment and interact with all levels of the organization

Effective analytical and problem-solving skills to identify, evaluate, recommend and implement changes to processes or procedures to address problems and improve departmental effectiveness

Organizational skills and ability to prioritize; must be able to coordinate multiple activities with varying timelines

Proficient in Microsoft Office suites

Ability to develop and maintain effective working relationships

Preferred

Two (2) years experience using Microsoft Excel and/or Access

Two (2) years experience in problem solving skills including the ability to identify and implement necessary steps to achieve resolutions required

Working knowledge on Marketplace/FFE membership transaction

Working knowledge of membership and/or billing systems

Demonstrated knowledge/competency processing inquiries

Company

Blue Cross Blue Shield of Michigan

Glassdoor3.9

We commit to being our members’ trusted partner by providing affordable, innovative products that improve their care and health.

Founded in 1929

Detroit, Michigan, USA

5001-10000 employees

http://www.bcbsm.com/

H1B Sponsorship

Blue Cross Blue Shield of Michigan has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (66)

2024 (49)

2023 (38)

2022 (58)

2021 (74)

2020 (60)