Rye Harrison Veterinary Hospital · 2 weeks ago
Veterinary Receptionist
Rye, NY
Full-time
Onsite
New Grad, Entry Level
$19/hr - $21.50/hrRye Harrison Veterinary Hospital is hiring full-time Customer Service Professionals to be the knowledgeable, welcoming face at our front desk. The role involves delivering knowledgeable service in veterinary care, managing client communications, and supporting clinical flow to enhance client relationships and patient outcomes.
Health CareHospitalMedicalPetVeterinary
Responsibilities
Be the first point of contact: Greet clients and their pets warmly, complete the sign-in process, verify and confirm appointment details, and ensure clients feel informed and reassured
Support clinical flow: Escort clients to exam rooms, assist in relaying key information between clients and clinical staff
Manage client communications: Handle incoming calls for appointments, care questions, prescription refills, and more. Make outbound calls for appointment reminders and follow-up care
Operate with accuracy: Process payments, manage invoicing, and schedule future appointments with attention to detail
Speak the language: Understand and communicate clearly about common vaccines, lab tests, procedures, pet behavior, and veterinary terminology
Create a welcoming space: Help maintain a clean, organized, and client-ready environment—including occasionally assisting with pet-related clean-up to ensure a pleasant experience for all visitors
Qualification
Preferred
Previous experience in a veterinary office
Basic knowledge of veterinary terminology and procedures
Comfort discussing sensitive topics (e.g., end-of-life care, financial discussions) with empathy
Ability to maintain a calm, professional, and positive demeanor
Benefits
Medical
Dental
Vision
Retirement
Employee pet discount
Paid time off
401(k) with a generous company
Employee referral bonus
Hands-on training and mentorship
Company
Rye Harrison Veterinary Hospital
Rye Harrison Veterinary Hospital provides medical care for pets, including dogs, cats, and exotics.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase