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Hendrick Automotive Group · 4 hours ago

Insurance Claims Manager (Charlotte, NC)

Charlotte, NC

Full-time

Onsite

Senior Level

5+ years exp

Hendrick Automotive Group is the nation’s largest privately held automotive group, known for its strong online reputation. They are seeking an accomplished Insurance Claims Manager to oversee the management of their claims portfolio, ensuring effective resolutions while maintaining relationships with various stakeholders.

Automotive

Growth Opportunities

Hiring Manager

Mario Pennycooke

Responsibilities

Manage insured and uninsured liability, property and auto claims and litigation through the oversight of insurance carrier and/or third-party claims professionals

Serve as primary contact for business units and other entities on claims or coverage issues; serve as liaison between business units and insurance carriers/claims administrators

Ensure proper application of insurance coverage and retentions; resolve coverage disputes with carriers

Provide reserving and settlement authority to TPA adjusters; direct or assist in claims investigations; manage claims to proper conclusion

Demonstrate sound knowledge of the litigation process for the jurisdictions in which the company operates

Grow and manage relationships with panel counsel to drive company philosophy and expected outcomes

Ensure accurate documentation of legal claims, including maintaining the risk management information system, Origami, with legal docket information, attorney engagement notes, case summaries / outcomes and executive reports

Provide corporate direction and settlement authority to defense counsel; lead internal investigations; compile discovery responses; serve as corporate representative at mediation and trial

Conduct insurance carrier and/or claims administrator claim reviews and claim audits

Develop, manage, and analyze data, identify trends; recommend and implement strategies

Administer employee and vendor training

Assist in renewal of property/casualty insurance programs; compile underwriting data

Manage projects as assigned

Demonstrates the Company’s Core Values

Complies with Company policies and procedures

Other duties as assigned

Qualification

Claims managementLitigation managementData analyticsInsurance contract analysisMulti-line claims expertiseMicrosoft OfficeNegotiation skillsVerbal communicationWritten communicationSelf-motivation