OceanFirst Bank ยท 19 hours ago
Branch Manager II
OceanFirst Bank is seeking a new Branch Manager at their Little Egg Harbor, NJ branch. The role involves managing all aspects of the Retail Branch, focusing on financial performance, customer satisfaction, and adherence to regulatory policies, while providing leadership and developing strategies for growth and community involvement.
BankingFinanceFinancial Services
Responsibilities
Develop and implement growth plans and strategies to achieve sales, productivity, financial growth, customer service, and community goals in conjunction with Regional management
Provide leadership to branch staff in the successful execution of defined branch goals
Coach and counsel platform staff on effective sales techniques to develop new customer relationships and enhance existing customer relationships. Develop and coach teller staff in customer service and effective referral skills
Apply a thorough knowledge of the Bank's products and services to the development and enhancement of customer relationships. Partner across business lines to ensure a cohesive market plan to enhance cross-selling of Bank products and services to banking customers
Actively market Bank products and services to the community; proactively call on existing and prospective clients to develop new business and to retain or expand existing business
Ensure standard operating and security procedures are being followed, adhering to policy and banking regulations, and provide guidance in training of branch staff on operating problems, exceptions, and adjustments
Develop and maintain active involvement in the community through participation, and/or Board and/or committee memberships
Provide personalized banking services to current and prospective customers, consistently seeking to expand customer relationships and provide the highest level quality customer service
Manage branch budget in accordance with company guidelines
Recruit, hire, develop, coach, and review performance with appropriate follow-up, on all direct reports
Analyzes, prepares, and completes all required daily, weekly, monthly and quarterly reports
Travel throughout the company footprint as required
Ensures compliance with all regulations governing the banking industry, as well as employment and labor laws, agency guidelines and organization policies
Manages the compliance requirements for the Retail Branch to ensure files are maintained in accordance with regulations
Ensures that all staff members meet compliance and disclosure requirements and are cross trained in all
Qualification
Required
Manage all aspects of the Retail Branch including financial performance, customer satisfaction, and adherence to all regulatory and operation policies and procedures
Develop and implement an annual plan and strategies to increase branch profit, growth, and customer retention
Commit to active involvement in local community organizations
Provide leadership to Branch staff in the execution of branch growth plan
Develop and implement growth plans and strategies to achieve sales, productivity, financial growth, customer service, and community goals in conjunction with Regional management
Provide leadership to branch staff in the successful execution of defined branch goals
Coach and counsel platform staff on effective sales techniques to develop new customer relationships and enhance existing customer relationships
Develop and coach teller staff in customer service and effective referral skills
Apply a thorough knowledge of the Bank's products and services to the development and enhancement of customer relationships
Partner across business lines to ensure a cohesive market plan to enhance cross-selling of Bank products and services to banking customers
Actively market Bank products and services to the community; proactively call on existing and prospective clients to develop new business and to retain or expand existing business
Ensure standard operating and security procedures are being followed, adhering to policy and banking regulations, and provide guidance in training of branch staff on operating problems, exceptions, and adjustments
Develop and maintain active involvement in the community through participation, and/or Board and/or committee memberships
Provide personalized banking services to current and prospective customers, consistently seeking to expand customer relationships and provide the highest level quality customer service
Manage branch budget in accordance with company guidelines
Recruit, hire, develop, coach, and review performance with appropriate follow-up, on all direct reports
Analyzes, prepares, and completes all required daily, weekly, monthly and quarterly reports
Travel throughout the company footprint as required
Ensures compliance with all regulations governing the banking industry, as well as employment and labor laws, agency guidelines and organization policies
Manages the compliance requirements for the Retail Branch to ensure files are maintained in accordance with regulations
Ensures that all staff members meet compliance and disclosure requirements and are cross trained in all
Benefits
Professional growth opportunities
Employee perks & discount programs
Tuition assistance program
Incentive compensation program
Company holidays and paid time off
Use of the on-site fitness facilities at Red Bank and Toms River headquarter offices
Company
OceanFirst Bank
OceanFirst Bank is one of the largest regional banks providing financial services throughout New Jersey and in the metropolitan markets of Philadelphia, New York, Baltimore, and Boston.