Client Solution Architects ยท 1 day ago
Assistant Contract Technical Representative
Client Solution Architects is seeking a qualified Assistant Contract Technical Representative (ACTR) to support operations at Naval Station Great Lakes for the Naval Education and Training Command (NETC). The ACTR will assist in managing and supporting Navy and Marine Corps Internet (NMCI) and Next Generation Network (NGEN) services, focusing on IT service delivery and support tasks.
Management ConsultingSupply Chain Management
Responsibilities
Provide direct support to the NETC Contract Technical Representative (CTR) by creating service records and Task Order modifications in the Navy Enterprise Tool (NET)
Submit Move, Add, Change (MAC) requests, Delivery Requests, and initiate NET buildouts as required
Assist with employee check-in/check-out processes, including the creation, transfer, and provisioning of NMCI and Office 365 user accounts, as well as designated NGEN IT solutions
Support the computer hardware refresh cycle, respond to user assistance requests, troubleshoot IT issues, and recommend appropriate technical solutions
Conduct periodic physical inventories of ordered services; validate, reconcile, and update service records in NET to ensure data accuracy
Upon completion of MAC requests, verify that all tasks have been fully executed by the NMCI contractor by checking HP Service Manager and Active Directory
Qualification
Required
Must possess and maintain an active DoD Secret Clearance
Qualifying Bachelor's degree from an accredited university or CompTIA Security+ CE or equivalent. Bachelor's degree in information technology, management information systems, computer science, mathematics, statistics, business, engineering, or physical science
3 years of relevant experience in IT work, Data Analysis, Statistical Analysis, Problem Solving, and Business Process Improvement
Company
Client Solution Architects
Client Solution Architects (CSA) is a global provider of integrated technology and operational support services to defense and federal government organizations.