ACCESS | MANAGEMENT ∙ REALTY ∙ MAINTENANCE ∙ LIFESTYLE · 5 hours ago
Onsite Assistant Community Association Manager
ACCESS Management is dedicated to creating a positive and supportive work environment for its employees. The Onsite Assistant Community Association Manager will assist the community manager in managing relationships with the Board of Directors, homeowners, and overseeing daily operations of the community association and amenities.
ConstructionReal Estate
Responsibilities
Receive incoming phone calls/mail and respond as directed or appropriate
Draft and send professional correspondence for a variety of matters to homeowners, board members, committee members, vendors, etc. (in a variety of formats – letters, emails, etc)
Fill in for receptionist as needed
Assist in maintaining the Community’s hard files and uploading files to websites, software, etc
Assist in adding / deleting homeowners, residents and club employees to/from gate access
Keep accurate records of all gate transponders, parking passes and give to Security company and order when supply is running low
Assist in conducting inspections of common areas of association property to ensure proper maintenance
Assist as necessary in processing, and coding vendor invoices for payment in a timely manner
Communicate with homeowners, board members and vendors and respond to concerns within the community’s policy
Assist in preparation of written weekly and monthly management reports, weekly community bulletins, and event bulletins
Attend and participate in monthly Board of Directors meetings, Annual meetings, Committee meetings and Staff meetings as requested
Have the desire to be stable and carry out the vision of the board in the community
Hours will fluctuate depending on scheduling. Weekends and evenings may be required and attendance at board meetings, staff meetings as needed
Assist Manager in drafting annual budget, read and understand monthly financial statements, explain delinquency procedures and reports
Set up and maintain new homeowners, send welcome packets within 24 hours of receiving closing documentation, post charges to account ledger and provide check to accounts receivable by the end of every business day
Receive and process ARC Applications, respond to homeowner requests, and ensure complete application is received and submitted for approval to ARC/ACC committee as received
Must be able and willing to work a variety of hours in order to meet the requirements of the position, including evenings, weekends, and holidays if needed
Practice and adhere to Access Management’s Service Standards
Conduct business at all times with the highest standards of personal, professional and ethical conduct
Perform or assist with any operations as required to maintain workflow and to meet schedules
May participate in any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems and maintain specified level of knowledge pertaining to new developments, requirements, policies, and regulatory guidelines
Ensure all safety precautions are followed while performing the work
Follow all policies and Standard Operating Procedures as instructed by Management
Qualification
Required
High School diploma or equivalent
Excellent people skills, team building skills and conflict management skills
Strong knowledge of Microsoft Applications, especially Word, Outlook and Excel
Knowledge of Vantaca a plus
Excellent written and verbal communication skills
Ability to make sound business decisions and work effectively with little or no supervision
Strong Time Management skills
Strong Problem Solving and Conflict Management skills
Ability to successfully work with a wide range of personnel including vendors, personnel, office staff and all levels of management personnel
Must be able to lift 25lbs
Must be able to sit for extended periods of time
Must be able to stand for long periods of time and be able to freely move about the office and building
Preferred
AA or BA in hotel/hospitality or property management
Benefits
Medical/Dental/Vision insurance-Percentage of premium covered by Access Management for all full time positions
Paid days off
40 hours PTO available after 90 days of employment
40 hours PTO available after 6 months of employment
Matching 401k plan
$15,000 Employer paid life insurance available for all fulltime positions with option to purchase additional coverage
Professional development opportunity
Short and long term disability available
Accidental Death and Dismemberment Plan
Hospitalization Plan
Company
ACCESS | MANAGEMENT ∙ REALTY ∙ MAINTENANCE ∙ LIFESTYLE
Access Management stands as a beacon of excellence in Association Management, Lifestyle, Maintenance, and Realty services.
Funding
Current Stage
Growth StageCompany data provided by crunchbase