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Texas Attorney General · 5 hours ago

OAG - Child Support | Project Manager II-III | 26-0226

Austin, TX

Full-time

Onsite

Mid, Senior Level

2+ years exp

The Texas Attorney General's Office is seeking a Project Manager for their Child Support Division to coordinate project planning and execution. The role involves leading project teams, managing communication with stakeholders, and ensuring project success through effective planning and monitoring.

GovernmentLaw EnforcementNon Profit

Responsibilities

Coordinates the planning and initiation of projects at various levels of completion; monitors the progress and schedule of projects; and communicates with project stakeholders, management, and other relevant parties

May assign duties and responsibilities and coordinate the work of project staff

Leads cross-functional project teams, including but not limited to: providing guidance, making assignments, and monitoring project progress to ensure timely completion of tasks to meet customer needs and expectations; manages the work of project team members; and maintains techniques to encourage communication among and across project teams, fostering good decision-making

Communicates with project team members, executive sponsors, stakeholders, and internal/external customers to plan and implement project activities, resolve issues, report status, and ensure project success; creates and follows project communication plans that include key roles and responsibilities; prepares meeting agendas and documents results; attends various Child Support Division project meetings to stay informed and updated on issues that may impact projects; prepares and delivers presentations and/or executive briefings for executive management; communicates with project team members to maintain knowledge on key issues and assigned tasks; and communicates project status, both in writing and in meetings, to project team

Coordinates, creates, reviews, and monitors project work plans, schedules, budgets, status reports, risk management plans, communication plans, and other project deliverables, according to the established project management methodology and software development lifecycle; uses technical knowledge of computer and information systems in planning and managing software development projects

Identifies, tracks, and resolves project problems and issues; ensures appropriate staff are involved in decision-making and that issues are escalated to project owners, stakeholders, and executive management, as appropriate; and documents and communicates issues and their resolutions to project team, stakeholders, and other interested parties

Oversees or performs advanced business analysis work, including analyzing and/or modeling business processes and needs to define and test business requirements for system development projects or procurements; conducts surveys or feasibility studies; and produces comprehensive reports on findings

Performs related work as assigned

Maintains Relevant Knowledge Necessary To Perform Essential Job Functions

Attends work regularly in compliance with agreed-upon work schedule

Ensures security and confidentiality of sensitive and/or protected information

Complies with all agency policies and procedures, including those pertaining to ethics and integrity

Qualification

Business analysisSoftware development lifecycleProject managementChild Support ProgramPMP certificationCSM certificationSound judgmentCustomer serviceEffective communicationTeam collaboration

Required

Education: Graduation from high school or equivalent

Education: Bachelor's degree from an accredited college or university; experience in the following (or closely related) fields may be substituted for the required education on a year-for-year basis: business analysis, Child Support Program, or project management

Experience: Two (2) years of full-time experience working in the following (or closely related) fields: business analysis, Child Support Program, or project management

Knowledge of project management techniques and strategies

Knowledge of software development lifecycle methodologies

Skill in handling multiple tasks, prioritizing, and meeting deadlines

Skill in effective oral and written communication

Skill in exercising sound judgment and effective decision making

Ability to receive and respond positively to constructive feedback

Ability to work cooperatively with others in a professional office environment

Ability to provide excellent customer service

Ability to work in person at assigned OAG work location, perform all assigned tasks at designated OAG work space within OAG work location, and perform in-person work with coworkers (e.g., collaborating, training, mentoring) for the entirety of every work week (unless on approved leave)

Ability to arrange for personal transportation for business-related travel

Ability to work more than 40 hours as needed and in compliance with the FLSA

Ability to lift and relocate 30 lbs

Ability to travel (including overnight travel) up to 5%

Experience: One (1) additional year of full-time experience working in the following (or closely related) fields: business analysis, Child Support Program, or project management