Service Technician - Dubuque, IA jobs in United States
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Data Business Equipment, Inc ยท 8 hours ago

Service Technician - Dubuque, IA

positionDubuque, IA, US
timeFull-time
remoteOnsite
seniorityEntry Level
money$39K/yr - $48K/yr
date1+ years exp

Data Business Equipment, Inc is seeking a Service Technician to provide world-class service and support to customers. The role involves responding to service calls, troubleshooting and repairing various bank-related equipment, and performing preventative maintenance.

BankingCustomer ServiceFinancial ServicesSupply Chain Management

Responsibilities

Quickly respond to dispatched service calls, providing remote and onsite support to customers
Perform equipment troubleshooting and repairs efficiently and effectively
Perform security system troubleshooting, maintenance and installation
Perform regularly scheduled preventative maintenance on all equipment
Utilize customer relationship skills to maintain a professional image
Maintain accountability for parts inventory and company assets
Provide unequaled customer service
All other duties as assigned

Qualification

Electromechanical equipment servicingSecurity system maintenanceBasic electronics knowledgeCustomer service skillsTechnical knowledgeProblem-solving skillsCommunication skillsOrganizational skillsTime management

Required

High School Diploma or GED
1-2 years related experience
Thorough knowledge of basic electronics
Strong technical knowledge
Strong mechanical aptitude
Clean driving record
Excellent problem-solving, decision making and troubleshooting skills
Exceptional customer service skills
Effective customer and co-worker communication, both orally and in writing
Ability to effectively prioritize and manage time
Possess the ability to manage and research assignments independently
Exceptional organizational skills and the ability to handle multiple tasks concurrently

Preferred

Previous experience in a customer-facing Field Service Technician position preferred
Minimum one-year experience with electromechanical equipment servicing (ATM or banking equipment strongly preferred)
Minimum one-year experience with security system maintenance and installation (physical, alarms, video, infrastructure, building)

Company

Data Business Equipment, Inc

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DBE, a family-owned company rooted in exceptional service, has been bringing transforming solutions to the market since 1968.
dateFounded in 1968
location
Des Moines, Iowa, USA
people-size51-200 employees
web-link
https://www.databusinessequipment.com/

Funding

Current Stage
Growth Stage
Company data provided by crunchbase