The MJ Companies · 12 hours ago
Claims Associate
Carmel, Indiana
Full-time
Onsite
Entry, Mid Level
2+ years expthemjcos is seeking a Claims Associate to assist clients with claim reporting and manage the claims process effectively. The role involves utilizing client management systems, monitoring open claims, and educating clients on the claim handling process.
ConsultingInsuranceRisk Management
Responsibilities
Assist clients with claim reporting by collecting relevant information and submitting on their behalf
Obtain confirmation of new claims including claim number and adjuster assignment
Effectively utilize MJ’s client management system and document management system in order to appropriately document claim activity
Provide ongoing monitoring of open claims through internal diary system
Obtain status from carrier based on type of claim and severity
Educate clients on the claim handling process
Address client claim-related concerns and inquiries on a daily on-demand basis
Respond to pre-determined internal inquiries, obtaining and relaying information as requested
Assist with formal client onboarding to include tailored form creation and carrier website access and training
Complete annual checkup of special handling guidelines per client
Collaborate with and support the Commercial Claim team
Qualification
Required
Bachelor's degree in business or related area; work equivalent
Property & Casualty license (or ability to obtain)
A minimum of 2-5 years experience in the insurance industry in a Claims or related position
Proficient in the use of Microsoft Office Products: Excel, Word, Outlook
Entry level knowledge of property/casualty insurance
Effectively utilize access to various carrier websites, developing proficiency in navigating portals
Demonstrated skills: sense of urgency, detail-oriented, excellent organizational and time management skills
Proven ability to work independently with minimal supervision as well as collaborate among the team daily and contribute to MJ's culture
Excellent verbal and written communication skills; professional presentation
Company
The MJ Companies
The MJ Companies exists to inspire the success, fulfillment, and wellbeing of each person it serves: associates and their families, business partners, clients, and the community.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Cindy H. Stellhorn
Executive Vice President/Partner
Britni Shrout
Chief Marketing Officer
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