Net2Source (N2S) ยท 23 hours ago
Content Specialist
Net2Source Inc. is an award-winning total workforce solutions company recognized for its accelerated growth. The Content Specialist role manages global communications, system approvals, and user support for Veeva Vault PromoMats, ensuring smooth operations and compliance in promotional content workflows.
Responsibilities
Create and distribute communications for updates and enhancements to 5,000 global users of VEEVA VAULT
Send notifications to provide markets with advance notice of upcoming changes
Assist Managers with onboarding agency users in bulk
Assist users in finding SAP codes and onboarding new products
Create tickets for changes and access for systems
Manage tags, campaigns, and agency lists in Veeva Vault
Partner with IT to understand, test, and validate changes in UAT and Production environments
Maintain and update support guides in Review Central and Veeva Vault Resources
Serve as the sole approver for all test runs and scripts for Veeva Vault
Maintain static permission lists and control mail groups used for communications
Manage, update, and resolve access/permission issues in PromoMats
Approve ServiceNow tickets for system access across MLR and eWizard platforms
Maintain the master agency user list and support market leads in adding new countries
Assist Regulatory Ops with workflows, permissions, and profiles for external users
Work with users to provide guidance and troubleshoot workflow issues
Help manage and pull reports for market audits
Qualification
Required
Experience with Veeva Vault PromoMats and related platforms (MLR, eWizard)
Strong understanding of content workflows and regulatory compliance
Ability to manage large-scale communications and user support
Excellent collaboration skills with IT and cross-functional teams
Detail-oriented with strong organizational and problem-solving abilities
Company
Net2Source (N2S)
Net2Source (N2S) is a Minority owned global workforce solutions company recognized by SIA as the largest and fastest-growing Total Talent Solutions provider with a presence in 34 countries and in-house Glo-Cal (global and local) teams to support our clients.