Training Coordinator - Workflow Optimization Provider/Facility jobs in United States
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MedStar Health · 13 hours ago

Training Coordinator - Workflow Optimization Provider/Facility

positionWashington, DC
timeFull-time
remoteOnsite
senioritySenior Level
money$28.76/hr - $48.96/hr
date5+ years exp

MedStar Health is a prominent healthcare provider, and they are seeking a Training Coordinator to support and provide training in systems and processes across their entities. The role involves developing training materials, providing on-site and virtual training, and ensuring the effective use of systems by end users.

Health CareMedical
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H1B Sponsor Likelynote

Responsibilities

Answers calls emails and process e-Security Access Request forms and request for credit card and banking supplies from client departments
Appraises forecasts and determines desired set of future conditions and strategies required to achieve goals and objectives of organization within area of expertise
Contributes to the achievement of established department goals and objectives and adheres to department policies procedures quality standards and safety standards. Complies with governmental and accreditation regulations
Documents application/client requirements performs analysis and writes specifications
Enhances personal professional growth through development of and participation in educational programs current literature in-service meetings online educational modules and workshops
Exemplifies Customer and Associate Relations standards in all activities in areas of service resource utilization high quality outcomes and effective communication
Participates and facilities associate departmental practice and User Group meetings as required
Performs quality assurance functions and assists training management team in identifying additional training needs and support
Provides on-site and virtual go live support after installation and during system deployment and upgrades
Provides training in systems and processes to MedStar end users (i.e. leadership front end clinical users and MPBS/MURCO associates) virtually and in person
Reports and documents consistent problems issues and trends to senior management
Supports MPBS/MURCO physician/facility implementations and improvements to billing system by providing relevant information and expertise
Develops updates and maintains all e-learning modules instructional videos job aids and training manuals. Ensures content is current accurate and aligned with organizational standards
Collaborates with IS IDX team and other departments to support upgrades and new implementations of applications. Updates training materials to reflect changes in systems and processes ensuring users are proficient with the latest tools

Qualification

O365AthenaIDXLMSE-learning modulesAnalytical skillsCustomer service skillsCommunication skillsPresentation skillsTeam-orientedSelf-motivation

Required

High School Diploma or GED required
5-7 years Related experience required
One year of relevant professional-level work experience may be substituted for one year of required education
Working knowledge of computer systems. O365 AthenaIDX MedConnect/Cerner apps Invision Articulate Suite LMS Reporting etc
Excellent analytical skills
Excellent written and oral communication interpersonal and customer service skills
Excellent oral presentation and teaching skills
High energy level creativity and self-motivation essential
Ability to create e-learning modules and align with LMS requirements
Ability to work independently
Ability to work and thrive in team-oriented production and deadline driven work environment
Ability to function/train in classroom virtual and onsite locations
Ability to work remote and onsite at various MedStar Health locations as business needs dictate

Preferred

Bachelor's degree in any field preferred
One year of relevant education may be substituted for one year of required work experience
1-2 years supervisory or leadership experience preferred

Company

MedStar Health

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MedStar Health is a not-for-profit healthcare organization
dateFounded in 1999
location
Columbia, Maryland, USA
people-size10001+ employees
web-link
http://www.medstarhealth.org

H1B Sponsorship

MedStar Health has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (18)
2024 (13)
2023 (14)
2022 (14)
2021 (12)
2020 (14)

Funding

Current Stage
Late Stage
Total Funding
$29M
Key Investors
American Medical AssociationAgency for Healthcare Research and QualityA. James and Alice B. Clark Foundation
2023-06-21Grant
2022-09-27Grant· $2M
2020-07-03Grant· $27M

Leadership Team

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David Mayer
Executive Director MedStar Institute for Quality and Safety Quality and Safety CEO Patient Safety Mo
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Recent News

Venture Capital
MedStar Health Acquires Hope for Henry Foundation to Revolutionize Pediatric Care
2025-12-17
PR Newswire
MedStar Health Acquires Hope for Henry Foundation Ensuring Quality of Life Program Continues Helping Children Undergoing Medical Treatment
2025-12-15
Maryland Daily Record
Howard CC becomes first community college with cardiovascular technician apprenticeship
2025-12-05
Company data provided by crunchbase