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GLOVIS America, Inc. · 1 day ago

IT Assistant Manager

Duluth, GA

Full-time

Onsite

Mid, Senior Level

$86K/yr - $96K/yr

6+ years exp

GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA, committed to delivering quality service in the logistics industry. They are seeking a seasoned IT Assistant Manager to oversee IT applications, manage SaaS platforms, maintain infrastructure systems, and serve as a strategic liaison between business stakeholders and technical staff.

AutomotiveTransportation

H1B Sponsor Likely

Responsibilities

Serve as the primary point of contact for subsidiary-related IT support inquiries and issues

Manage and provide support for various SaaS applications utilized by the company, including configuration, troubleshooting, and user assistance

Define the scope of a business requirement, decide the approach and produce the specification

Monitor and enforce IT security policies to protect organizational data and systems

Lead the IT support/helpdesk team to deliver efficient, user-centric support for all employees

Manage vendors and service providers for hardware, software, and services

Analyze existing business processes and systems to identify areas for optimization and automation

Coordinate with internal teams to address needs and align support with business objectives

Effectively interact/interface with external parties – customers and vendors

Provide training and support to end users on new software and solutions

Create and maintain comprehensive documentation for subsidiary procedures

Qualification

SaaS managementBusiness process modelingProgramming languagesStakeholder managementProblem-solving skillsAnalytical skillsCommunication skills

Required

Demonstrable expertise in various technical areas, including programming, software installation and configuration required

Strong knowledge of business process modeling, requirements gathering, and stakeholder management required

Strong problem-solving, analytical, and communication skills required

Familiarity with programming and database (e.g., Java, JavaScript, C#, Oracle, PostgreSQL) required

Good written and verbal communication skills: must be able to effectively convey and document designs and processes required

Bachelors Degree Required

6 - 9 Years of Direct Experience in Information Technology Required

1 - 3 Years of Supervisory Experience Required

Preferred

Master's Degree Preferred

7 - 11 Years of Direct Experience Preferred

4 - 7 Years of Supervisory Experience Preferred

Benefits

Medical Insurance

Vision Insurance

Dental Insurance

Health Care & Dependent Care Flexible Spending Accounts (FSA)

Basic Life and AD&D as well as Short-Term & Long-Term Disability

Paid Vacation, Holidays, and Sick leave

Pet Insurance

Hospital and Critical Illness Insurance

Wellness Program and Gym Reimbursement

401(k) with Generous Matching

Referral Bonuses

Auto Allowance

Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities

Discretionary Bonuses

Tuition Reimbursement

Benefits may vary by location. All benefits pursuant to Company policy

Company

GLOVIS America, Inc.

Hyundai GLOVIS is a leading Third-Party Logistics (3PL) provider specializing in Vehicle & Parts Logistics across the US and the Americas.

Founded in 2002

Irvine, California, USA

1001-5000 employees

https://www.glovisusa.com/

H1B Sponsorship

GLOVIS America, Inc. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2020 (1)