City Wide Facility Solutions - Las Vegas · 6 days ago
Facility Account Manager
Westwood, New Jersey, United States
Full-time, Part-time
Onsite
Mid Level
$21/hr - $24/hrCity Wide Facility Solutions is seeking a Facility Account Manager to join their team. The role involves managing contract compliance for building maintenance services and maintaining relationships with Independent Contractors, ensuring that work expectations are met.
Management Consulting
Responsibilities
Develop and maintain productive, working relationships with Independent Contractors (IC) by communicating client priorities and collaborating on solving problems
Review scope of work and ensure quality assurance per account to retain existing business and gain new business
Communicate with Facility Services Manager daily for any issues that need immediate attention, including the nightly recap via email or phone message
Make recommendations for IC work assignments, manage to client standards and company guidelines and discharge if not meeting service level agreement
Manage inspections, customer complaints, customer requests, new client starts, or VIP treatment needing attention
Execute City Wide’s New-Start Policy, Customer Compliant Policy, Four Star Policy, and other operational policies and procedures
Ensure compliance with client policies & procedures, approved cleaning tools and equipment and their proper use
Reliable transportation a must (car allowance provided in addition to hourly compensation)
Other duties as necessary
Qualification
Required
Experience in building maintenance, janitorial or similar industries
Strong management experience
Good communication skills
Ability to travel within a service area
Ability to review the client contract and check that work expectations have been met
Develop and maintain productive, working relationships with Independent Contractors
Review scope of work and ensure quality assurance per account
Communicate with Facility Services Manager daily for any issues that need immediate attention
Make recommendations for IC work assignments
Manage inspections, customer complaints, customer requests, new client starts, or VIP treatment needing attention
Execute City Wide's New-Start Policy, Customer Compliant Policy, Four Star Policy, and other operational policies and procedures
Ensure compliance with client policies & procedures, approved cleaning tools and equipment and their proper use
Reliable transportation
Benefits
Car allowance provided in addition to hourly compensation
Company
City Wide Facility Solutions - Las Vegas
City Wide is the largest management company in the maintenance industry that provides solutions for commercial properties across the United States and Canada.
2-10 employees
Funding
Current Stage
Early StageLeadership Team
TJ Roberts
Operating Partner / General Manager
Company data provided by crunchbase