ViewLine Ventures · 10 hours ago
Customer Support Representative
United States
Contract
Remote
New Grad, Entry Level
$22/hr - $32/hrViewLine Ventures is a fast-growing stealth stage startup operating in specialized alternative markets. As a Customer Support Representative, you will be the first point of contact for individuals engaging with our programs, guiding them through structured steps and ensuring they feel supported throughout the process.
Venture Capital & Private Equity
No H1B
Responsibilities
Handle inbound questions and guide individuals through our standard workflows
Run short information-gathering calls using predefined scripts
Record accurate notes and update internal documentation immediately after each interaction
Monitor task queues and keep daily progress on schedule
Identify unusual cases and route them to internal leads
Support smooth handoffs across internal teams
Qualification
Required
Warm, clear communicator who enjoys helping others
Strong attention to detail and reliable follow-through
Comfortable working with structured processes and guidelines
Stable, consistent work habits; dependable with deadlines
Ability to stay calm and focused in a high-volume environment
Available 30–40 hours per week
U.S. work authorization required
Preferred
Experience in customer support, call centers, service roles, or administrative support
Familiarity with CRM or ticketing systems
Comfort working in fast-moving teams
New grads and new workers welcome
Company
ViewLine Ventures
11-50 employeesFunding
Current Stage
Early StageCompany data provided by crunchbase