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Ondaro (formerly Cask NX) · 12 hours ago

Enterprise Architect - Court Case Management

United States

Full-time

Remote

Mid, Senior Level

$128K/yr - $172K/yr

Ondaro is an industry-recognized leader and pure-play ServiceNow Elite partner, specializing in digital transformation for enterprise clients. The Enterprise Architect role involves aligning ServiceNow technology strategy with business objectives, integrating business systems, and creating architectural models to enhance internal functions and processes.

Business DevelopmentConsultingInformation Technology

Growth Opportunities

No H1B

Responsibilities

Serve as the client’s technical trusted advisor and main point of contact for client stakeholders

Oversee various sized projects to drive business transformation and ensure they meet quality standards and business objectives

Create and implement comprehensive enterprise architecture roadmaps that align with the business and IT organizational strategy and goals

Understand client organization initiatives to allow for evaluation of technology strategy, organization, business applications, and infrastructure to suggest improvements

Identify, build, and leverage relationships with business and managerial stakeholders to create an infrastructure that meets the business needs, ensure client satisfaction, and translates opportunities into sales

Oversee architecture landscape for ServiceNow and make recommendations as it relates to the business, application, technical, security, and data architecture

Identify opportunities that reduce costs and improve efficiency for IT and business operations by providing target state solution architecture, assessments, and gap analysis to conduct trade-off discussions

Create, perform, and enforce architectural compliance for specific projects against established architectural criteria, business objectives, change control, and metadata management

Remain current with industry and ServiceNow emerging technologies; recommend new technologies for adoption as necessary

Qualification

Architecture frameworksServiceNow platformCIS CertificationsTechnical analysisTOGAF certificationCourt case managementAnalytical skillsCommunication skillsProblem-solving skillsEmotional intelligenceTeam collaboration

Required

Fluency to develop and use architecture frameworks, patterns, and best practices to drive business transformation

Excellent analytical and creative problem-solving skills

Strong analytical listener who aims to analyze a problem from a neutral starting point to achieve an in-depth understanding

Ability to communicate both written and verbally to provide a response in a clear and concise manner, while tailoring the communication appropriately to the intended audience

Ability to work effectively in an environment with competing and high priority demands, often navigating ambiguity

Ability to manage a solution through the Ondaro Value Delivery Model to achieve client outcomes

Ability to prioritize engagement issues and address variables that may affect path towards resolution

Ability to understand client business issues through technical analysis, troubleshooting, research, evaluation, and communication

Ability to scope engagements and to prepare and present proposals

Proven technical, analytical, and organization skills

Engages emotional intelligence in all interactions by keeping an open mind, and seeks feedback to improve

Through influence, has the ability to challenge the norm through intellectual curiosity that challenges the norm and causes one to think differently

Appropriate industry architectural certifications such as TOGAF, Zachman, etc

2+ active CIS Certifications

Certified System Administrator

ServiceNow Implementation Badge

Experience on a completed large and complex, full lifecycle projects as an Architect using ServiceNow platform in the public or private sector

Experience managing the overall application platform architecture

Experience overseeing development, validation, and deployment plans

Experience implementing a court case management and/or adjudication administration functionality

Experience in modeling and graphical representations

Experience building strategic working relationships with C-Level leadership

Experience delivering complex technology solutions at both program and project management level engagements

Ability to learn on the job in order to speak the customer's language

Experience as either a major stakeholder in platform strategy or has implemented the ServiceNow platform in one or more organizations

Humble and authentic by being transparent, freely sharing knowledge, open minded, and seeking feedback to improve

Trusted Partner through being an active listener, which seeks to understand and applies skill and experience thoughtfully, knows their audience, and builds relationships with Clients and Tritons

Team Builder who engages multi-skilled teams internally and externally, drives collaboration and influences outcomes