Advanced Mechanical, Inc. · 4 days ago
Service Billing Clerk/Administrative Support
Bismarck, ND
Full-time
Onsite
New Grad, Entry LevelAdvanced Mechanical, Inc. is seeking a Service Billing Clerk/Administrative Support to work directly with their Accounting and Business Team. The role involves high levels of customer interaction and requires strong communication skills, accuracy, and proficiency in Microsoft Office, while providing administrative support across various departments.
Construction
Responsibilities
Assists personnel in several aspects of our business including our Service Dept, to Accounts Payable & Accounts Receivable Dept, and to be an Administrative Support to our Plbg and HVAC Mgrs
Responsible/Assist in all phone & email communications with customers, contractors, suppliers, etc…
Responsible/Assist for keeping accurate spreadsheets in excel. Must be excel proficient and be strong in data entry
Prepare necessary reports/enter data into such reports as a 'Work In Progress', in order to appraise each Project in terms of profitability, performance against budget, and other related matters
Prepares service billing work orders and purchase orders and posting payments to correct accounts
Proactively work with Project Managers to do job set ups and review their billings
Partner with Project Managers and the rest of the team when needed, in order to recommend alternate accounting procedures that could improve efficacy and efficiency, including new technology solutions
Follows up with customers on outstanding issues and resolve payment discrepancies
Follow up with Customers on requests and procedures
Assist in Dispatching of Service Calls when Dispatcher is off or on lunch break
Take the lead on job cost analysis
Inventory/Parts Control
Warranty submissions
Assists with mass communications to Customers
Assists with software release process
Gather, maintains and audits information in the database
Utilizes all support tools as directed
Conveys customer feedback to Mgmt staff as appropriate
May be called upon to assist in other support areas
Assist in reviewing system and training documentation
Other duties as assigned
Qualification
Required
A Self – Starter
Strong Communication Skills
Customer Service Etiquette
Accuracy to Detail and Numbers
Extremely Organized
Proficiency in Microsoft Office (Outlook, Excel, Word, Powerpoint)
Multi-tasking ability
Preferred
Construction and Mechanical Services background
Company
Advanced Mechanical, Inc.
Our experienced team of skilled professionals provide expertise in new installation, service and repair of HVAC systems and plumbing for homes and businesses.
Founded in 1980
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase