Technical Program Manager jobs in United States
cer-icon
Apply on Employer Site
company-logo

The Judge Group ยท 4 hours ago

Technical Program Manager

The Judge Group is seeking a Senior Technical Program Manager to lead and scale high-visibility onboarding programs. This role involves collaborating across various teams to ensure seamless delivery and managing technical integration projects for strategic clients.

E-LearningInformation TechnologyProfessional Services
check
H1B Sponsor Likelynote
Hiring Manager
Suhaib Ahmad
linkedin

Responsibilities

Lead end-to-end technical onboarding programs for strategic clients, defining scope, milestones, success criteria, and acceptance for each engagement
Develop and implement repeatable onboarding frameworks, playbooks, templates, and automation to reduce cycle time and operational effort
Manage technical integration projects (APIs, data migrations, connectors, batch/real-time flows), including architecture handoffs, environment provisioning, and release coordination
Act as the senior program lead in client-facing engagements: run kickoffs, status reviews, steering committees, and executive communications; set expectations and escalate proactively
Coordinate cross-functional delivery across engineering, product, security, compliance, QA, operations, professional services, and third-party vendors
Identify, track, and resolve technical and commercial dependencies and risks (data mapping, security reviews, legal/contract milestones, implementation windows)
Drive readiness for go-live and early production support, including runbooks, rollback plans, monitoring, alerts, and SLA handoffs
Measure and improve onboarding outcomes: time-to-value, launch success rate, change request frequency, customer satisfaction (NPS/CSAT), and operational cost
Mentor implementation teams to adopt best practices (agile delivery, backlog hygiene, release checklists) and continuously improve throughput
Partner with product and go-to-market teams to influence the roadmap based on onboarding insights and recurring client requirements

Qualification

Technical Program ManagementCloud ArchitecturesComplex IntegrationsClient-Facing SkillsDelivery Tools ProficiencyAgile DeliveryStakeholder ManagementRisk ManagementContinuous ImprovementClient EmpathyCommunication Skills

Required

7+ years of program or project management experience, with at least 3 years leading technical, client-facing onboarding or implementation programs
Proven track record delivering complex integrations (APIs, ETL/data migrations, SSO, payment/transaction systems) across multiple engineering teams
Strong client-facing skills with the ability to present to senior executives, set expectations, and drive decisions
Technical fluency in cloud architectures (AWS/Azure/GCP), REST APIs, authentication/authorization patterns, data mapping/transformation concepts, and CI/CD
Experience managing multi-party dependencies (internal teams, vendors, client IT) and negotiating trade-offs under time pressure
Proficiency with delivery and collaboration tools (Jira, Confluence, Salesforce or equivalent) and program artifacts (roadmaps, RAID logs, decision logs)
Excellent written and verbal communication, organization, and stakeholder management skills

Preferred

Bachelor's degree in Computer Science, Engineering, Information Systems, or equivalent experience
Experience in regulated industries (financial services, payments, healthcare) and familiarity with compliance reviews (PCI, SOC, KYC/AML)
Prior experience building onboarding playbooks or automation for provisioning/data validation
Certifications such as PMP, SAFe, or Certified ScrumMaster

Company

The Judge Group

company-logo
Results through the Power of Experience.

H1B Sponsorship

The Judge Group has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (3)

Funding

Current Stage
Public Company
Total Funding
unknown
1997-02-14IPO

Leadership Team

leader-logo
Charlton Monsanto
Executive Vice President of Integrated Services and Innovation
linkedin
Company data provided by crunchbase